Seth V.

I have been a Virtual Assistant for over 4 years, Customer Service Representative for over 10 years and a Sales Representative/Appointment Setter for over 8 years. Over this time period I have worked for companies like AT&T, Dish Network and Sutherland Global Services and more! I am accustomed to jobs that require both face-to-face and over-the-phone conversational skills all while maintaining a consistently pleasant and uplifting attitude, jobs such as an admin assistant for a medical supplies company. Being versatile and very people-friendly I adjust quickly and strive to achieve excellence and commit to contributing to the mission of the company. As a result, I am seeking employment where I can use my talents and skills to grow and expand myself and the company, playing a part in its success in an environment of growth and excellence. Specialties: Administration- MS Office (Word, Excel, Outlook, PowerPoint, and OneNote) Google Workspace (Google Docs, Google Sheets, Google Calendar) Communication- Living in Jamaica which is fully immersed in American culture has enabled me to communicate clearly and effectively with little to no accent fully understanding all the nuances of 98% of American slang. Phone, Chat, Email- Lead generation, appointment setting, cold calling, sales, customer service CRM (Podio, Mojosells, Zoho, Call Tools, Quickbooks, Agemni ) SoftPhone (DialPad, Call Tools, RingCentral, Mojo)