Sharmilaa S.

Operations & Business Support Specialist | Research | AI | Excel

I help businesses streamline operations, organize data, and keep projects running smoothly through reliable administrative support, research, AI-assisted workflows, and advanced spreadsheet management. With over 15 years of experience, I have supported clients across healthcare, real estate, finance, education, AI, and technology. I specialize in business operations, process improvement, web research, data management, reporting, CRM maintenance, document organization, and workflow automation. I enjoy bringing structure to complex processes and ensuring that every detail is accurate and well organized. My expertise includes: Data Entry and Data Processing Operations and administrative support Web, market, and company research Microsoft Excel and Google Sheets (reports, dashboards, PivotTables, XLOOKUP/VLOOKUP, data validation) Data processing, cleansing, and quality assurance CRM management and database maintenance Document conversion and PDF-to-Excel/Word processing AI-assisted research and workflow optimization using ChatGPT, Claude, Gemini, and Microsoft Copilot SOP creation, checklists, and process documentation Project coordination and executive support I have successfully completed projects involving real estate research, property records, probate research, company profiling, lead generation, financial document organization, email management, AI model evaluation, and business data collection. My work is characterized by accuracy, consistency, and a strong commitment to meeting deadlines. Clients value me for my attention to detail, analytical thinking, clear communication, and ability to work independently with minimal supervision. Whether it's organizing thousands of records, researching complex business information, building Excel reports, or improving operational workflows, I focus on delivering reliable, high-quality results that save time and improve efficiency. If you're looking for a dependable Operations & Business Support Specialist who can combine strong research skills, AI tools, and advanced Excel expertise to keep your business organized and running efficiently, I'd be happy to help.