Jhanice J.

A graduate of the University of the West Indies with a bachelors degree in media and communication, my interpersonal, writing and analytical skills have been keenly developed to facilitate the transmission of my expertise for the benefit of your organization. Furthermore, the experience I garnered while being employed at Black River High School as an English teacher has provided me with the opportunity to improve my knowledge and competence in areas of leadership, accountability, delivery, organization and planning. My customer relation skills and the ability to work on my own initiative were indeed sharpened while employed to Heath Life transfers where i worked as a cold calling telemarketer. I have worked as a customer service representative at Fullgram Solutions for over 2 years in the capacity of a team lead. My primary role was to ensure that employees were professional and success driven as we sought prospects for enrollment into different online schools and colleges in America. I am currently employed to EPEE management (Telemarketing Company)in the capacity of a Team Lead. Additionally, I am experienced in the field of customer service, writing - whether short stories or poems,proof-reading and tutoring.