Manuel Q.
Expert MSP / Helpdesk Representative
I have 11 years of experience as a Helpdesk Representative, providing Technical Support and Customer Service via Voice, Email, and Chat. I can work in a diversified environment, flexible and friendly! I can work with minimal to no supervision. I can handle almost everything about Customer Service work and Technical Support work. I have worked with multitudes of production applications, Zendesk and SyncroMSP, to name a few. I have worked as an IT Administrator, Customer Service Representative, Scheduler, and more. My passion is to deliver high-quality work before the deadline while ensuring client satisfaction by paying attention to detail. I can say with 100% certainty that I would be a great addition to your team!
Earnings and projects
Last 6 months ÷ 6
Billed in all: $183,929$184k
Across 30 contracts