Mary Joy Nadine G.

Trade Operations & Contract Admin | Simpro, ServiceM8, AroFlo, Xero

𝗧𝗿𝗮𝗱𝗶𝗲 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝘁 | 𝗔𝗿𝗼𝗙𝗹𝗼, 𝘀𝗶𝗺𝗣𝗥𝗢, 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗠𝟴 & 𝗙𝗲𝗿𝗴𝘂𝘀 | 𝗫𝗲𝗿𝗼, 𝗜𝗻𝘃𝗼𝗶𝗰𝗶𝗻𝗴 & 𝗣𝗮𝘆𝗿𝗼𝗹𝗹 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐰𝐢𝐭𝐡 9+ 𝐲𝐞𝐚𝐫𝐬 of experience supporting trade businesses including electricians, plumbers, roofing, and service-based companies. I specialize in handling the 𝐝𝐚𝐲-𝐭𝐨-𝐝𝐚𝐲 𝐚𝐝𝐦𝐢𝐧, 𝐣𝐨𝐛 𝐜𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧, 𝐢𝐧𝐯𝐨𝐢𝐜𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐬𝐭𝐚𝐟𝐟 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐮𝐬𝐢𝐧𝐠 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐥𝐢𝐤𝐞 𝐀𝐫𝐨𝐅𝐥𝐨, 𝐬𝐢𝐦𝐏𝐑𝐎, 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐌𝟖, 𝗙𝗲𝗿𝗴𝘂𝘀 𝐚𝐧𝐝 𝐗𝐞𝐫𝐨 𝐡𝐞𝐥𝐩𝐢𝐧𝐠 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐨𝐰𝐧𝐞𝐫𝐬 𝐬𝐭𝐚𝐲 𝐨𝐫𝐠𝐚𝐧𝐢𝐳𝐞𝐝 𝐚𝐧𝐝 𝐮𝐩 𝐭𝐨 𝐝𝐚𝐭𝐞. I understand how fast-paced tradie businesses can be, so I focus on keeping everything running smoothly behind the scenes. 🛠 𝐃𝐚𝐢𝐥𝐲 𝐓𝐚𝐬𝐤𝐬 𝐈 𝐇𝐚𝐧𝐝𝐥𝐞 𝐉𝐨𝐛 & 𝐂𝐑𝐌 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 (𝐀𝐫𝐨𝐅𝐥𝐨 | 𝐬𝐢𝐦𝐏𝐑𝐎 | 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐌𝟖) Creating and updating jobs, quotes, and tasks Scheduling and dispatching technicians Monitoring job progress and completion status Uploading photos, forms, and job documentation Managing variations, POs, and work orders 𝐈𝐧𝐯𝐨𝐢𝐜𝐢𝐧𝐠 & 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐬 (𝐗𝐞𝐫𝐨) Preparing and sending invoices (including progress & split billing) Processing and coding supplier invoices Bank reconciliation support in Xero Receipting and tracking payments Monitoring overdue invoices and follow-ups 𝐓𝐢𝐦𝐞𝐬𝐡𝐞𝐞𝐭𝐬 & 𝐏𝐚𝐲𝐫𝐨𝐥𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 Reviewing and entering timesheets Checking job hours vs quoted hours Leave tracking (annual leave, sick leave) Assisting with payroll processing and reports Ensuring accurate records for wages and job costing 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 Email and inbox management (client & supplier communication) Calendar management and job booking Data entry and CRM maintenance Organizing files, invoices, and compliance documents 💼 𝐇𝐨𝐰 𝐈 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐘𝐨𝐮𝐫 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 Keep your jobs organized and up to date Ensure invoices are sent on time to improve cash flow Maintain accurate timesheets and payroll support Reduce admin backlog and missed tasks Keep your systems clean, updated, and reliable 🤝 𝐋𝐞𝐭’𝐬 𝐖𝐨𝐫𝐤 𝐓𝐨𝐠𝐞𝐭𝐡𝐞𝐫 𝙄𝙛 𝙮𝙤𝙪’𝙧𝙚 𝙡𝙤𝙤𝙠𝙞𝙣𝙜 𝙛𝙤𝙧 𝙖 𝙑𝘼 𝙬𝙝𝙤 𝙪𝙣𝙙𝙚𝙧𝙨𝙩𝙖𝙣𝙙𝙨 𝙩𝙧𝙖𝙙𝙞𝙚 𝙬𝙤𝙧𝙠𝙛𝙡𝙤𝙬𝙨, 𝙨𝙮𝙨𝙩𝙚𝙢𝙨, 𝙖𝙣𝙙 𝙖𝙙𝙢𝙞𝙣, 𝙄’𝙙 𝙗𝙚 𝙝𝙖𝙥𝙥𝙮 𝙩𝙤 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙖𝙣𝙙 𝙝𝙚𝙡𝙥 𝙠𝙚𝙚𝙥 𝙚𝙫𝙚𝙧𝙮𝙩𝙝𝙞𝙣𝙜 𝙧𝙪𝙣𝙣𝙞𝙣𝙜 𝙚𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙩𝙡𝙮. 𝙁𝙚𝙚𝙡 𝙛𝙧𝙚𝙚 𝙩𝙤 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 𝙢𝙚 𝙖𝙣𝙮𝙩𝙞𝙢𝙚.