Syed F.

★ UPWORK CERTIFIED TOP 1% CONTRACTOR (EXPERT - VETTED BADGE) ★ 100% JOB SUCCESS SCORE ★ 82+ SUCCESSFUL PROJECTS ★ 7500+ UPWORK HOURS ★ IDENTITY VERIFIED BADGE ★ FLUENT ENGLISH VERIFIED BADGE Are you looking for a reliable virtual assistant and operations manager who can handle admin support, payroll, HR, and day-to-day operations — without constant hand-holding? With 15+ years of experience across Administrative Support, Business Operations, HR & Payroll, Recruitment, and Customer Service — including 4+ years as Operations Manager for Unify (YC W23), a fully remote, fast-paced startup — I help founders and growing businesses stay organized, compliant, and running smoothly while they focus on growth. 🔧 Services I Offer ✅ Virtual & Administrative Assistance — calendar management, email management, scheduling, data entry, file and document management, travel coordination, day-to-day admin support ✅ Operations Management — workflow optimization, SOP development, process improvement, vendor coordination, cross-functional team support ✅ Payroll & Finance Coordination — end-to-end payroll processing for 100+ person distributed teams across multiple countries, invoice and financial record reconciliation with finance/accounting teams, compliance documentation ✅ HR & People Operations — recruitment, sourcing, interviewing, onboarding, employee relations, performance management, workforce planning ✅ Customer Service Management — team training, KPI/SLA tracking, escalation handling, quality monitoring ✅ Training & Development — new-hire training programs, onboarding guides, coaching, and performance reviews 💼 Tools & Platforms Project & Admin Tools: Trello | Asana | ClickUp | Monday | Jira | Notion CRMs: HubSpot | Salesforce | Zoho Communication & Scheduling: Slack | Zoom | MS Teams | Google Workspace (Calendar, Docs, Sheets) Docs & Reporting: MS Office (Excel, Word, PowerPoint) | Notion 🏆 Why Clients Hire Me Managed payroll, onboarding, and day-to-day administrative operations for 100+ contractors across the US, UK, and India — without dropping a deadline or SLA Comfortable picking up new tools, systems, and undefined tasks quickly, with minimal hand-holding — built for fast-moving startup environments 7 years running my own operations/HR consulting practice, managing multiple client relationships simultaneously — not just task lists Track record spanning front-line technical support to leading 50+ person offshore operations teams and implementing ISO 9001 quality standards 🌍 Let's Work Together Whether you need a virtual assistant to keep your inbox and calendar under control, someone to run payroll and HR for a growing remote team, or help bringing structure to operations that have outgrown your current systems — I'm ready to help. 📅 Available for interviews 📈 Open to short-term tasks or long-term collaboration 💬 Let's talk about what your business needs — message me anytime.aging remote & cross-functional teams Detail-oriented & deadline-driven – always deliver on time Strong communicator – proactive updates & quick responses Results-focused – I solve problems, not create them 🌍 Let’s Work Together Whether you need help managing a project, training your team, or improving operations, I’m here to provide solutions that save you time and money. 📅 Available for interviews 📈 Open to short-term tasks or long-term collaboration 💬 Let’s discuss how I can help your business succeed on Upwork!