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Murad V.

Murad V.

Operations management

I am an Operations Leader with 9+ years of experience building and optimizing processes across SAAS, logistics, supply chain, manufacturing, and large-scale operational teams. I specialize in setting up systems from the ground up, scaling operations, and improving efficiency through structured processes, data-driven decision-making, and clear cross-functional alignment. In my last role as Head of Operations for an import–distribution company, I managed end-to-end operations across logistics, warehousing, manufacturing, and product/ERP development. I’ve implemented full visibility over stock, costs, and sales performance, standardized manufacturing and packaging processes and integrated production workflows into an Odoo-based ERP. I also lead demand forecasting, import documentation, vendor coordination, and office operations. Before that, I spent several years at Bolt, where I built Map Operations and Verification Operations from scratch - scaling human-assisted verifications from 2k to ~90k per week, managing vendors of 50+ people, designing SOPs, setting KPIs, and leading quality control processes. I also contributed to a major maps migration from third-party map providers to internal OpenStreetMaps based maps that saved the company ~€1.2M annually. My background includes customer support, customer experience, quality management, onboarding, and process documentation. Across all roles, I focus on clarity, structure, operational reliability, and cross-team collaboration. I can help companies streamline workflows, fix operational bottlenecks, design scalable processes, and set up tooling and documentation that supports long-term growth.

🇦🇲Yerevan, Armenia$20/hr80% JSS5.00 (2)Since Nov 2015

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#95,727 / 412k
🇦🇲Country#659 / 1,832
Revenue, last 30 days
$0
Total earnings
$37k
World#95,727 / 412k
🇦🇲Country#659 / 1,832
Per project
$18k
Projects, last 6 months
0
World#209,854 / 412k
🇦🇲Country#803 / 1,832
Projects in all
2
100% fixed0% hourly
World#328,889 / 412k
🇦🇲Country#1,605 / 1,832

Earnings, last 30 days

$37kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$36.0k$36.5k$37.0k$37.5kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skills