Luis José S.

Responsible, Excellent orthography, Empathetic, Native English and Native Spanish levels, superb document translations, Quality interpretation, extensive vocabulary in both English and Spanish On a personal level: Graduated from culinary school, have a certificate in nutrition training, and hope to someday own my own restaurant. Experience: Customer Support Manager Over 17 years of experience in call centers in: Customer service by handling customers concerns and needs, and patient care. Customer Support by helping customers with issues and concerns. Tech Support by using a system to process installation of phone lines and fixing a variety of Issues Assitant to Tech support Manager Chat handling and phone handling. Sales by processing incoming orders. Traffic controller by monitoring call flux and emailing the current information, also reporting end of day information to owner. 10+ years of experience in Upwork earning TOP RATED and 100% Job Success