Nadezhda N.

I build CRM and operations systems in monday and Airtable, with Make automations between your tools. Clients usually hire me when: - The sales team tracks deals in a shared spreadsheet and follow-ups get missed - You pay someone to call or email every new lead, and some still slip through - Projects are in monday, but sales, invoices and client emails live somewhere else - Make or Zapier automations break and nobody on the team knows how they work - Every "where is this project?" question goes to the founder - The team has grown and the spreadsheets can't keep up What I build: - CRM and sales pipelines in monday or Airtable, with leads coming in from your website forms - Project and delivery boards that start when a deal is won, so the team sees the client, scope and deadlines in one place - Make automations, for example: new lead → CRM record → tasks for the team → email or Slack notification - Dashboards for owners and managers, and client portals - Migration from Excel and Google Sheets, including cleanup of your existing data - Integrations with Gmail, Outlook, QuickBooks, Jotform, Slack and other tools through APIs and webhooks Fixed-price packages: - 30-minute discovery call: free - Fix or add automations: from $250 - Lead follow-up system: leads from your website, Facebook ads and missed calls go into one CRM, get a reply within minutes, then emails and texts over the next days with a link to book a call in your calendar: from $1,200 - CRM setup in monday or Airtable: from $1,800 - Full system (CRM + projects + automations): from $3,500 - Team training: from $500 Background: 10+ years in operations. I co-founded two companies, led a 30+ person team in a global Google program, and ran operations at a digital marketing agency. monday certified partner, Top Rated, 65 jobs on Upwork. To start, book a free 30-minute discovery call, or send me 2-3 sentences: what your team does, which tools you use now, and what keeps going wrong. A Loom video of your current setup helps.