Stephanie B.

My goal is to use words and information design to make things better - for you and for your business. I have over 16 years of B2B and B2C writing experience and 4 years of UX experience. As a writer, strategist, and editor, I pay attention to more than just words and grammar. I can help you understand who your audience is and how to create content that attracts and delights them. I can ensure that your messaging and value-adds are clear and invite action. And I can help you resolve pain points in your content design that drive customers away. I offer the following content services: - Audience/persona analysis and mapping - Competitor analysis - Content analysis and gap analysis - Content strategy and planning - B2B, B2C, and B2B2C content writing (blogging, web content, articles, etc.) - Content editing, including copy editing, developmental editing, and AI editing and humanization - Writer coaching As a UX consultant, I blend psychology, design, and human-centered practices and guidelines to ensure websites and apps work seamlessly for your customers or users. I offer the following UX services: - User testing and surveys - User/customer profile and journey mapping - Website/app usability analysis - Digital accessibility analysis - Solution ideation and wireframing - UX improvement strategy and roadmapping - Technical writing and editing (developer or customer-facing) - Website copy (web writing) - Microcopy (app writing) - Blogging