Mary Grace R.
11+ Years Customer Support | Customer Service PRO
𝐈𝐧 𝐧𝐞𝐞𝐝 𝐨𝐟 𝐚 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐩𝐫𝐨 𝐰𝐡𝐨 𝐜𝐚𝐧 𝐡𝐢𝐭 𝐭𝐡𝐞 𝐠𝐫𝐨𝐮𝐧𝐝 𝐫𝐮𝐧𝐧𝐢𝐧𝐠? 🤵♀️ Upwork Skill Certified in Customer Service 🥇 Top Rated Plus Freelancer | 100% Job Success Score 🏆 Shopify Expert 💻 An independent and tech-savvy go-getter who can work with minimal supervision 🔥 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 𝙋𝙧𝙤 ✨ Reliable and responsive freelance customer service support at your fingertips! I bring a personalized touch to your customer interactions. ✨From prompt issue resolution to friendly assistance, I prioritize customer satisfaction. Let me handle the communication, so you can focus on what you do best. ✨Elevate your customer experience with dedicated support tailored to your business needs. 🔥 Customer Service and Technical Support PRO who eat the following tools for breakfast: ✦ Shopify ✦ Zendesk ✦ Klaviyo ✦ Gmail ✦ Slack ✦ Google Sheets ✦ Google Docs ✦ Discord ✦ ChatGPT ✦ LiveChat ✦ JIRA ✦ HelpDesk 🔥 I can also wear different hats and have successfully taken other roles such as: ✦ Online Researcher ✦ Process Documentation Expert ✦ Data Entry Guru 🔥 I am organized, responsive, reliable, and easy to work with. Sounds like a good fit for your business? ✉️ Drop a message or invite me so we can schedule a discovery chat! 📞 Talk soon, Grace ;)
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $228,620$229k
$6.7k in the last 6 months
Across 67 contracts
Earnings, last 30 days
Skill rankings: Top 3% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #17Live Chat Software438 freelancers · 🇵🇭 #7Top 4%🇵🇭#7 of 125
- #29Order Entry618 freelancers · 🇵🇭 #18Top 5%🇵🇭#18 of 447
- #82Ecommerce Support1,624 freelancers · 🇵🇭 #46Top 5%🇵🇭#46 of 760
- #82Helpdesk1,033 freelancers · 🇵🇭 #44Top 8%🇵🇭#44 of 391
- #91Dropshipping2,698 freelancers · 🇵🇭 #49Top 3%🇵🇭#49 of 1,022
- #108Communication Etiquette1,807 freelancers · 🇵🇭 #49Top 6%🇵🇭#49 of 1,003
- #366Zendesk5,908 freelancers · 🇵🇭 #171Top 6%🇵🇭#171 of 2,921
- #539Ecommerce8,441 freelancers · 🇵🇭 #94Top 6%🇵🇭#94 of 1,718