Sofiia H.

I'm a Senior QA Engineer with 9+ years of experience delivering quality on complex, integration-heavy products, from fintech banking platforms to Agentic AI conversational systems. My background spans the full QA lifecycle: strategy, test design, API testing, regression management, and direct collaboration with devs and PMs from spec to release. I've worked across fintech (Access Softek, RONTE), e-commerce (Moonda, where I led a QA team), and conversational AI (Master of Code Global, my current role). What I actually do day-to-day: → Test automation with Playwright (JavaScript): E2E test suites, Page Object Model, CI integration → End-to-end QA for AI chatbots and voicebots (Voiceflow, RAG pipelines, multi-turn dialogues) → API testing with Postman/Swagger: endpoint validation, data flows, third-party integrations → Exploratory, functional, regression, smoke, UAT, and E2E testing → Bug reporting, root cause analysis, log analysis → Test strategy, checklists, traceability matrices, release documentation → Client demos and UAT facilitation for US & EU stakeholders Automation portfolio includes: • Banking app (POM architecture, full E2E coverage, GitHub Actions CI pipeline) I take ownership of quality end-to-end, not just executing test cases, but thinking about what can go wrong before it does. Comfortable working async in distributed international teams. Happy to jump into a trial task to show you how I work.