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Dave Christian A.

Dave Christian A.

Experienced Technical Support Representative

Results-driven Technical Support Supervisor with a strong background in managing remote teams, optimizing service efficiency, and enhancing customer experience. Skilled in coaching and mentoring agents, troubleshooting technical issues, and ensuring compliance with industry best practices. Adept at cross-functional collaboration, knowledge base management, and technical escalation handling.

🇵🇭Cebu, Philippines$12/hr100% JSSSince Dec 2015

Earnings and projects

MRR
$2.3k

Last 6 months ÷ 6

World#19,205 / 412k
🇵🇭Country#1,882 / 56.3k
Revenue, last 30 days
$2.5k

Last 6 months: $14k

World#16,249 / 412k
🇵🇭Country#1,531 / 56.3k
Total earnings
$20k

Billed in all: $22k

World#141,170 / 412k
🇵🇭Country#23,402 / 56.3k
Per project
$20k

$6.8k in the last 6 months

World#6,028 / 412k
🇵🇭Country#1,165 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$22k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$18k$20k$22kOct 8Oct 23Nov 7

Skill rankings: Top 3% in Data Management

Ranked by MRR among everyone on Upwork with the skill.

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  2. #41End User Technical Support418 freelancers · 🇵🇭 #15Top 10%
  3. #54Leadership Skills972 freelancers · 🇵🇭 #10Top 6%
  4. #81Data Management2,504 freelancers · 🇵🇭 #20Top 3%
  5. #226Jira3,199 freelancers · 🇵🇭 #19Top 7%
  6. #228Team Management3,136 freelancers · 🇵🇭 #42Top 7%
  7. #918SQL12,903 freelancers · 🇵🇭 #21Top 7%