Angel S.

I am a skilled IT professional with expertise in troubleshooting, technical support, and desktop administration. My strengths include: - Common desktop support for Windows and macOS systems - High-level networking concepts - Windows server management - Office 365 administration and Microsoft Exchange management - Support for macOS and Windows 10/11 devices - Troubleshooting and remote user support Throughout my career, I have successfully assisted clients with a wide range of challenges, including hardware repairs and upgrades, Windows Server access recovery, mobile device screen repairs, data transfer, and grammar editing. I have experience in Active Directory maintenance, network management, and automation implementation using PowerShell and CMD. Additionally, I am proficient in managing various software and tools, such as NinjaRMM, Splashtop, SyncroMSP, and Freshdesk. With a strong background in technical support and a commitment to delivering highly successful solutions, I am well-equipped to meet clients' needs and contribute to their success.