Christine G.

TOP-RATED PLUS rate in Upwork (represents the top 3% of performers). I am a professional customer service representative with a diverse skill set in administrative support, project management, and trust and safety. Over the past 12 years, I have honed my administrative skills through various roles in which I successfully managed multiple tasks. I am proficient in using a wide range of software tools such as: ✓ Zendesk/Shopify/Gorgias/Netsuite ✓ Live Chat Support (PureChat/Tidio/Livechat) In addition to my administrative expertise, I possess exceptional customer service skills. I have experience in handling customer inquiries, resolving complaints, and providing support through various communication channels, including email, chat, and phone. I strive to ensure every customer interaction is positive and personalized, aiming to exceed their expectations and foster long-term relationships. I am excited about the opportunity to contribute my skills and expertise to your organization. I am confident that my combination of administrative, customer support, project management, and trust and safety skills make me a well-rounded candidate for your team.