Julio D.
Intake/CS/ Back-office/Debt collector/Bilingual Eng-Spa/Compliance
A highly effective Service professional with over 11 years of experience in the BPO industry. I graduated as a general practitioner, worked for three years, and later entered the call center industry. During these 11 years, I've been developing knowledge and skills in different areas, such as customer service, technical support, and sales, and 5 of them working in debt collection mainly medical bills. I am a professional with 5 years of experience in third-party and first-party collections; this will be my advantage in joining the team because I have the skills and knowledge of a hardcore collector. A detail-oriented, responsible, and self-motivated learner with excellent communication skills, very familiar with different systems and software. I can learn fast. great team player. I look forward to growing and succeeding. Software I know how to use: - Microsoft Office - EPIC & CERNER - FACS - 3CX - Google Sheets - OneSource - Passport - Zoho - Zendesk - Athena Health - Shopify - Richpannel - Go high level - Air Call - Nextiva - Five9
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $19k
Billed in all: $100,288$100k
$6.2k in the last 6 months
Across 4 contracts
Across 13 contracts
Earnings, last 30 days
Skill rankings: Top 1% in Medical Records Research
Ranked by MRR among everyone on Upwork with the skill.
- #8Insurance Policy Analysis232 freelancers · 🇳🇮 #1Top 3%🇳🇮#1 of 2
- #9Medical Records Research605 freelancers · 🇳🇮 #1Top 1%🇳🇮#1 of 10
- #12Medical Records Software354 freelancers · 🇳🇮 #1Top 3%🇳🇮#1 of 4
- #13Debt Collection699 freelancers · 🇳🇮 #1Top 2%🇳🇮#1 of 48
- #33Insurance Verification1,134 freelancers · 🇳🇮 #1Top 3%🇳🇮#1 of 18
- #34Electronic Medical Record837 freelancers · 🇳🇮 #1Top 4%🇳🇮#1 of 4
- #39Payment Processing834 freelancers · 🇳🇮 #1Top 5%🇳🇮#1 of 12
- #101HIPAA1,315 freelancers · 🇳🇮 #1Top 8%🇳🇮#1 of 8