Melanie P.
Administrative Professional with Customer Sup and Writing Experience
Experienced and dedicated Customer Support Representative with a proven track record of providing exceptional service in fast-paced environments. Skilled in resolving customer inquiries, issues, and complaints promptly and courteously, ensuring high levels of satisfaction. Proficient in utilizing various communication channels, including phone, email, and live chat, to assist customers efficiently. Strong problem-solving abilities, adaptability, and a commitment to exceeding expectations, contributing to the success of both customers and the organization. Also experienced in retail, office, and bar management.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.7k
Billed in all: $81,777$82k
$1.9k in the last 6 months
Across 12 contracts
Earnings, last 30 days
Skill rankings: Top 12% in Proofreading
Ranked by MRR among everyone on Upwork with the skill.
- #20MINDBODY57 freelancers · 🇺🇸 #1Top 35%🇺🇸#1 of 10
- #1,369Google Docs8,007 freelancers · 🇺🇸 #136Top 17%🇺🇸#136 of 1,077
- #1,495Scheduling6,335 freelancers · 🇺🇸 #169Top 24%🇺🇸#169 of 976
- #1,745Proofreading14,990 freelancers · 🇺🇸 #456Top 12%🇺🇸#456 of 3,870
- #2,829Microsoft Office15,119 freelancers · 🇺🇸 #340Top 19%🇺🇸#340 of 2,580
- #4,053Email Support14,954 freelancers · 🇺🇸 #111Top 27%🇺🇸#111 of 563
- #5,102Customer Support20,101 freelancers · 🇺🇸 #225Top 25%🇺🇸#225 of 1,023
- #6,224Administrative Support27,851 freelancers · 🇺🇸 #406Top 22%🇺🇸#406 of 2,293