Ricardo S.
Head of Growth & Operations | COO | 10y+ Ecommerce | Shopify-Amazon
Every thriving brand starts with a bold vision. Now it’s time to support that boldness with operational excellence, sales momentum, and scalable growth systems. If you’re ready to amplify your ecommerce business, streamlining operations, driving sales, and scaling with purpose, you’ve found your partner. Who Am I? I'm Ricardo, your next fractional COO/CGO and strategic partner, with over 10 years of experience in ecommerce operations and growth. My journey began in 2015, managing Shopify stores, and then expanded to Amazon Seller Central, including Amazon USA, Amazon Europe, Amazon UK, Amazon Mexico, and Walmart, where I mastered the complexities of scaling brands and driving sustainable growth for omnichannel brands accross these markets. I spent 5 years as an Ecommerce Manager and 5 years as a COO, leading teams, optimizing operations, and executing strategic growth initiatives. Additionally, I’ve provided freelancing services on the side, with my first Upwork project dating back to 2017. Key Highlights of My Expertise: ✔ Ecommerce Management – Streamlining processes, managing logistics, inventory control, and ensuring compliance. ✔ Amazon Seller Central & FBA Management – Full account oversight for Amazon Global, optimizing efficiency, and driving growth across multiple regions, including Amazon Europe and Amazon Mexico. ✔ Amazon Wholesale & Amazon FBA Strategies – Expertise in setting up and scaling Amazon Wholesale businesses, sourcing profitable wholesale products and securing deals with brands and distributors. ✔ Shopify Store Management - Comprehensive Shopify store management, ensuring seamless functionality, high-converting sales funnels, and a smooth customer experience. ✔ Marketing & Sales Strategy - SEO, PPC advertising, and conversion-driven strategies to grow traffic and boost brand visibility. ✔ Revenue Growth & Sales Optimization - My experience in CRO has allowed me to develop data-driven sales strategies that drive revenue across Amazon, Shopify, and Walmart. ✔ Team Setup & Leadership - Hiring, training, and managing high-performing teams while establishing efficient SOPs. ✔ Amazon Wholesale & Supply Chain Management - Helping brands identify profitable Amazon Wholesale opportunities, optimizing Amazon FBA logistics, and improving fulfillment efficiency. ✔ Market Analysis - Conducting in-depth research to help brands make informed decisions about product development, market positioning, and brand messaging. If you're looking for an experienced ecommerce growth and operations expert to scale your brand accross Amazon, DTC/Shopify, Walmart, or B2B, let's schedule a call and explore how we can work together.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $38k
Billed in all: $163,052$163k
$7.7k in the last 6 months
Across 109 contracts
Earnings, last 30 days
Skill rankings: Top 0.23% in Product Sourcing
Top 1% in 15 of 27 skills, ranked by MRR among everyone on Upwork with the skill.
- Walmart.com631 freelancers · 🇵🇹 #1Top 0.32%🇵🇹#1 of 2
- Alibaba Sourcing623 freelancers · 🇵🇹 #1Top 0.32%🇵🇹#1 of 2
- Supplier Search545 freelancers · 🇵🇹 #1Top 0.37%🇵🇹#1 of 3
- Product Sourcing1,305 freelancers · 🇵🇹 #1Top 0.23%🇵🇹#1 of 8
- #6Consumer Goods220 freelancers · 🇵🇹 #1Top 3%🇵🇹#1 of 1
- #7Amazon Product Research548 freelancers · 🇵🇹 #1Top 1%🇵🇹#1 of 2
- #10Price & Quote Negotiation1,092 freelancers · 🇵🇹 #1Top 0.92%🇵🇹#1 of 9
- #14Ecommerce Store Setup1,009 freelancers · 🇵🇹 #1Top 1%🇵🇹#1 of 2