Ervin L.

“Reliable, detail-focused, and results-driven.” I’m a CEO and agency owner with 10+ years as a proactive Virtual Assistant and 14+ years in finance operations (collections, invoicing, payroll, AR/AP). I help business owners stay organised, cash-flow positive, and focused on growth by delivering accurate, timely, and high-quality work. I excel in accounts management, project coordination, admin support, and reporting - thriving in fast-paced, deadline-driven environments. With BPO and call center experience, I’m also skilled in customer support, data entry, email/chat/phone communication, and research. Tech & Tools: QuickBooks Online and desktop, Xero, SAP, Oracle, Orion, CargoWise, Trello, Slack, Basecamp, Microsoft Office, Zendesk, Hootsuite, GSuite, and more. I’m proactive, trustworthy, and detail-obsessed, always improving systems and streamlining processes. If you need a partner who treats your business with integrity and delivers results, I’m ready to help.