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Syed Shaheryar S.
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Syed Shaheryar S.

eComm Customer Support Expert | Chargebacks & Disputes | Shopify, AMZ

⭐️ Top-Rated Plus | 💯 100% Job Success | ⏱️ 15-Min Avg Response Time With 13+ years of hands-on experience and over 12,000 freelance hours logged, I help eCommerce brands run smoother, smarter, and more profitably—from chargeback reduction to customer support, Shopify store ops, and virtual assistance. I’m not just a “doer”—I’m a problem-solver who takes initiative, catches issues before they snowball, and communicates clearly every step of the way. 🔒 Chargeback & Dispute Resolution (Expert-Level) Resolved hundreds of disputes across Shopify, Amazon, Walmart, eBay, etc. Created bulletproof rebuttals using supporting evidence, transaction history, and customer policies. Helped clients recover thousands in lost revenue while reducing chargeback ratios significantly. 🛒 eCommerce Store Management Shopify, WooCommerce, WordPress, Magento, BigCommerce Product listings, SEO, returns/refunds, shipping, RMAs, automation flows Tools: Zendesk, Oberlo, AliExpress, Gorgias, Klaviyo, PageFly, and more 📞 Customer Support & Virtual Assistance Email, live chat, and phone support with high empathy + fast resolution mindset Set up standard operating procedures, helpdesks, macros, and customer policies Skilled in G-Suite, Microsoft Office, Notion, Slack, and CRMs 💻 WordPress & Web Ops Elementor, Visual Composer, custom WP themes, plugin edits PSD/Figma to WordPress conversions HTML/CSS tweaks for faster, responsive layouts 🧠 Why Work With Me? ✅ 100% Job Success & 5-Star Reviews ✅ 13 Years of Business Insight + Execution ✅ Detail-Obsessed With Client ROI Top of Mind ✅ Fluent in Dispute Recovery, Customer Retention, and Store Uptime ✅ 15-Minute Average Response Time 🔊 What Clients Say: 🗣️ “Shaheryar’s chargeback support saved us thousands. He knew exactly how to tackle it.” 🗣️ “He handled our Shopify store like a pro. Zero delays, always proactive.” 🗣️ “Most reliable VA I’ve worked with—super fast, detailed, and responsive.” 🚀 Ready To Scale Smarter? If you need a reliable right-hand, not just another VA—someone who’s walked the walk in eCommerce and support ops—I’d love to help. 📩 Send me a message and let’s talk results. Shaheryar Shahzad Ecommerce Architect | Chargeback Specialist | Shopify Ops Pro

🇹🇷Bursa, Turkey$12/hr100% JSS4.92 (53)Since Feb 2016

Earnings and projects

MRR
$2.2k

Last 6 months ÷ 6

World#19,467 / 412k
🇹🇷Country#163 / 3,515
Revenue, last 30 days
$2.2k

Last 6 months: $13k

World#18,787 / 412k
🇹🇷Country#161 / 3,515
Total earnings
$109k

Billed in all: $112k

World#35,587 / 412k
🇹🇷Country#274 / 3,515
Per project
$1.6k

$959 in the last 6 months

World#90,967 / 412k
🇹🇷Country#746 / 3,515
Projects, last 6 months
14

Across 16 contracts

19% fixed81% hourly
World#11,056 / 412k
🇹🇷Country#79 / 3,515
Projects in all
68

Across 100 contracts

28% fixed72% hourly
World#44,248 / 412k
🇹🇷Country#280 / 3,515

Earnings, last 30 days

$112k+$2.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$108k$110k$112k$114kOct 8Oct 23Nov 7

Skill rankings: Top 3% in Social Media Plugin

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  5. #169Slack3,033 freelancers · 🇹🇷 #1Top 6%
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