Ankita G.

Ecommerce, Social Media, Email Marketing, and Customer Support Expert

🟢Available Now ⭐⭐⭐⭐⭐ "Ankita has been part of our admin team for 21 months and has always shown a great level of dedication and commitment. She delivered her tasks effectively and to a very good standard. Ankita was always very professional and eager to take on additional tasks. We warmly recommend her services." 🌟 Looking for a dedicated professional to manage your ecommerce business, grow your social media presence, and support your customers professionally? You’re in the right place! 🌟 With 8+ years of experience, I specialize in Ecommerce Management, Social Media Marketing, Email Marketing, Customer Support, and Content Writing, helping businesses improve online visibility, manage store operations efficiently, engage their audience effectively, and streamline daily business tasks. My dedication to professionalism, responsiveness, and detail-oriented work helps brands maintain strong customer relationships and grow consistently across multiple platforms. 🌟 Services I Offer 🛒 Ecommerce Management – Managing online stores, product listings, inventory, pricing, orders, and ecommerce operations. 📱 Social Media Marketing – Creating content strategies, managing social media pages, scheduling posts, and audience engagement. 📧 Email Marketing – Designing newsletters, automation flows, abandoned cart emails, and customer email campaigns. 📞 Customer Support – Handling customer inquiries, order issues, ticket support, and professional communication. 📝 Content Writing – Writing SEO-friendly product descriptions, captions, website content, blogs, and ad copy. 🎨 Graphic Design Support – Creating Canva graphics, promotional banners, social media visuals, and branded content. 🛠 Virtual Assistance – Supporting administrative tasks, reporting, supplier communication, and daily operations. 👇 Please see below for more details about each service. For any other related work, feel free to contact me and I’ll be happy to discuss how I can help. 🛒 Ecommerce Management & Store Support 🚀 Marketplace, Product & Store Management - Managing Shopify, WooCommerce, Amazon, eBay, Walmart, Lazada, Shopee, and Qoo10 stores - Creating, updating, and optimizing product listings across multiple ecommerce platforms - Managing product titles, descriptions, images, tags, categories, variants, SKUs, pricing, and collections - Handling bulk product uploads, inventory updates, stock monitoring, and CSV management 🛠 Ecommerce Operations, Integrations & Store Optimization - Shopify apps and WooCommerce plugin support - Integration support with Oberlo, AliDropship, Printful, Printify, and other ecommerce tools - Product image editing using Canva and Photoshop - Creating promotional banners, product visuals, and optimized product page layouts 📱 Social Media Marketing & Management 📌 Social Media Strategy, Content & Engagement - Optimizing Facebook, Instagram, LinkedIn, Twitter/X, and other social media profiles - Creating content strategies, content calendars, and branded messaging plans - Developing posts, reels, stories, captions, and engagement-focused content 🎨 Social Media Design, Campaigns & Analytics - Creating Canva graphics, promotional visuals, banners, reel covers, and branded templates - Designing ad creatives, campaign graphics, and product-focused social media content - Supporting Facebook and Instagram campaign ideas and promotional strategies - Monitoring reach, engagement, follower growth, clicks, and content performance 📧 Email Marketing & Management - Designing & executing email campaigns, newsletters, and automation - Email list building and segmentation for targeted marketing - A/B testing subject lines, CTAs, layouts, and send times - Welcome sequences, abandoned cart emails, and post-purchase flows 📞 Customer Support & Virtual Assistance - Email, chat, and ticket support - Order tracking and customer issue resolution - CRM and helpdesk management using Zendesk and LiveChat - Supplier and client communication 📝 Content Writing & Copywriting - Product descriptions and SEO-friendly product copy - Blog posts and website content - Ad copy and promotional content 🛠 Tools & Platforms Expertise 📌 Ecommerce: Shopify, WooCommerce, Amazon Seller Central, eBay, Walmart 📌 Ecommerce Tools: Helium 10, Jungle Scout, Keepa, Oberlo, AliDropship, Printful, Printify 📌 Social Media: Canva, Photoshop, Buffer, Hootsuite, Meta Business Suite 📌 Email Marketing: MailChimp, HubSpot, ActiveCampaign, Sendinblue, Drip 📌 SEO & Content: Grammarly, QuillBot, Yoast SEO, SEMrush, Ahrefs, Moz, Google Analytics 📌 Customer Support: Zendesk, LiveChat, CRM Systems 🌟 Why Work With Me? ✅ 8+ Years of Experience in Ecommerce & Digital Marketing ✅ Strong Understanding of Ecommerce Store Operations ✅ Dedicated to Delivering High-Quality Results 🚀 Let’s grow your business and strengthen your online presence together! Send me a message today for a free consultation and I’ll get back to you right away.