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Roxanne Marie V.
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Roxanne Marie V.

Social Media Manager | Chatter & Account Manager | Customer Service

🌟 At Your Service 🌟 I’m a versatile chatter, page manager, customer service expert, and personal virtual assistant who delivers not only professionalism but also creativity, adaptability, and results that truly make an impact. 🔑 Key Skills Building Rapport & Meaningful Connections Client Support via Calls, Emails & Live Chat Email & Call Management Sending Mass Messages & Personalized Replies Posting on Feeds & Stories (Content Scheduling) Upselling & Driving PPV Sales Content Uploading & Vault Organization Social Media Account Growth & Management Page Auditing to Ensure Compliance with Platform Guidelines E-commerce Store Management (Product Uploads, Order Processing, Refunds, Inventory Updates) Accurate & Efficient Data Entry (CRM, Spreadsheets, Databases) 💼 Customer Service, E-commerce & Administrative Experience I have hands-on experience providing top-notch customer support and administrative assistance across multiple industries, including adult content management and e-commerce operations. Skilled at handling inquiries, resolving issues, and ensuring seamless processes, I am proficient in a wide range of CRM systems, e-commerce platforms, and digital tools. 🛠 Tools & Software Expertise CRM & Customer Support -Avaya -Zendesk -Intercom -Gorgias -Loop -8x8 -Dooster -Notion -Microsoft Teams E-commerce & Data Management -Shopify -WooCommerce -Etsy -Google Sheets -Excel -Database / CRM Data Entry Adult Industry / Page Management Tools -Infloww -Fansmetric -Fansly -Only Monster -Creator Hero -Dolphin Anty -Supercreator -LoyalFans -ManyVids Communication & Virtual Workspace -Chatgpt -Slack -Google Meet -Content Creation & Social Media Management -Canva -BuddyX -Twitter -Instagram -Reddit -Google Drive -Monday.com 🚀 Why Work With Me? I combine technical expertise with strong communication, adaptability, and organizational skills. Whether it’s engaging customers, managing social platforms, boosting sales, or streamlining back-end operations, I deliver results that ensure efficiency, growth, and client satisfaction.

🇵🇭Pasig, Philippines$11/hr100% JSS4.94 (15)Since Feb 2016

Earnings and projects

MRR
$902

Last 6 months ÷ 6

World#52,683 / 412k
🇵🇭Country#10,104 / 56.3k
Revenue, last 30 days
$328

Last 6 months: $5.4k

World#72,609 / 412k
🇵🇭Country#15,174 / 56.3k
Total earnings
$31k

Billed in all: $32k

World#107,877 / 412k
🇵🇭Country#17,708 / 56.3k
Per project
$1.4k

$1.4k in the last 6 months

World#98,991 / 412k
🇵🇭Country#19,330 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,816 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
22

Across 27 contracts

19% fixed81% hourly
World#124,455 / 412k
🇵🇭Country#9,520 / 56.3k

Earnings, last 30 days

$32.5k+$328 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$32.0k$32.2k$32.4k$32.6kOct 9Oct 24Nov 8

Skill rankings: Top 8% in Social Media Page Setup

Ranked by MRR among everyone on Upwork with the skill.

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  3. #304Social Media Engagement2,106 freelancers · 🇵🇭 #111Top 14%
  4. #436Task Coordination2,735 freelancers · 🇵🇭 #180Top 16%
  5. #510Sales & Marketing3,430 freelancers · 🇵🇭 #159Top 15%
  6. #566Typing5,170 freelancers · 🇵🇭 #286Top 11%
  7. #1,140Communications7,670 freelancers · 🇵🇭 #456Top 15%
  8. #1,358Microsoft Word12,572 freelancers · 🇵🇭 #597Top 11%