Roxanne Marie V.
Social Media Manager | Chatter & Account Manager | Customer Service
🌟 At Your Service 🌟 I’m a versatile chatter, page manager, customer service expert, and personal virtual assistant who delivers not only professionalism but also creativity, adaptability, and results that truly make an impact. 🔑 Key Skills Building Rapport & Meaningful Connections Client Support via Calls, Emails & Live Chat Email & Call Management Sending Mass Messages & Personalized Replies Posting on Feeds & Stories (Content Scheduling) Upselling & Driving PPV Sales Content Uploading & Vault Organization Social Media Account Growth & Management Page Auditing to Ensure Compliance with Platform Guidelines E-commerce Store Management (Product Uploads, Order Processing, Refunds, Inventory Updates) Accurate & Efficient Data Entry (CRM, Spreadsheets, Databases) 💼 Customer Service, E-commerce & Administrative Experience I have hands-on experience providing top-notch customer support and administrative assistance across multiple industries, including adult content management and e-commerce operations. Skilled at handling inquiries, resolving issues, and ensuring seamless processes, I am proficient in a wide range of CRM systems, e-commerce platforms, and digital tools. 🛠 Tools & Software Expertise CRM & Customer Support -Avaya -Zendesk -Intercom -Gorgias -Loop -8x8 -Dooster -Notion -Microsoft Teams E-commerce & Data Management -Shopify -WooCommerce -Etsy -Google Sheets -Excel -Database / CRM Data Entry Adult Industry / Page Management Tools -Infloww -Fansmetric -Fansly -Only Monster -Creator Hero -Dolphin Anty -Supercreator -LoyalFans -ManyVids Communication & Virtual Workspace -Chatgpt -Slack -Google Meet -Content Creation & Social Media Management -Canva -BuddyX -Twitter -Instagram -Reddit -Google Drive -Monday.com 🚀 Why Work With Me? I combine technical expertise with strong communication, adaptability, and organizational skills. Whether it’s engaging customers, managing social platforms, boosting sales, or streamlining back-end operations, I deliver results that ensure efficiency, growth, and client satisfaction.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.4k
Billed in all: $32,460$32k
$1.4k in the last 6 months
Across 27 contracts
Earnings, last 30 days
Skill rankings: Top 8% in Social Media Page Setup
Ranked by MRR among everyone on Upwork with the skill.
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