Ajonta D.

Hi! I'm an Ecommerce Virtual Assistant specializing in Shopify, Amazon, and Dropshipping. I help ecommerce businesses manage their daily operations, process orders, handle customer support, maintain product listings, and keep everything running smoothly. With 5+ years of experience in ecommerce operations, I understand the challenges of managing multiple stores, handling customer inquiries, tracking shipments, and keeping inventory accurate. My goal is to make your work easier so you can focus on growing your business. Here’s how I can help your business: Shopify & WooCommerce Management - Store management and daily operations - Product listing, editing, and optimization - Order processing and fulfillment - Inventory and stock management - Shopify apps, collections, tags, and metafields - Product uploads using CSV files Amazon Seller Central - FBA and FBM order management - Product listing and catalog updates - Inventory monitoring and shipment tracking - Order fulfillment and customer service - Seller Central account support Dropshipping & Order Fulfillment - Order processing and supplier coordination - Product sourcing and availability checks - Tracking number updates - Refunds, returns, and reshipments - Stock monitoring and out-of-stock management - Working with suppliers and fulfillment platforms Customer Support - Email and live chat support - Order status and delivery inquiries - Returns, refunds, and exchanges - Customer complaints and issue resolution - Support ticket management using Zendesk, Gorgias, and Freshdesk Other Ecommerce Services - Product research and competitor analysis - Product data entry and quality checks - Marketplace management - Shipping and logistics coordination - Basic website customization using HTML, CSS, JavaScript, and Shopify Liquid - Product images and marketing creatives using Canva and AI tools Platforms & Tools I Work With Shopify, Amazon Seller Central, WooCommerce, Etsy, Walmart Marketplace, Kaufland, DSers, CJdropshipping, ShipStation, Zendesk, Gorgias, Freshdesk, Klaviyo, Canva, ChatGPT, and other ecommerce tools. I have experience supporting multiple ecommerce stores, managing high-volume orders, coordinating fulfillment, and maintaining accurate store operations across different marketplaces. Why Work With Me? - Reliable and detail-oriented - Strong understanding of ecommerce workflows - Organized order and inventory management - Clear communication and regular updates - Quick to learn new tools and business processes - Focused on accuracy, customer satisfaction, and long-term collaboration Whether you need help managing a Shopify store, handling Amazon orders, running a dropshipping business, or supporting your daily ecommerce operations, I'm ready to help. Let's discuss your business needs and how I can support your growth!