Hassan A.

🚀 Your Go-To Customer Support & Admin Rockstar - US Timezone Ready! Struggling to find someone who just gets it? I bring 8+ years of remote experience, 4,000+ Upwork hours, and a 100% Job Success Score to make your operations smoother, your customers happier, and your life easier. ✅ Near-native English with a neutral accent ✅ Works ANY timezone – including EST/PST ✅ Dedicated, noise-free home office + high-speed internet + power backup ✅ Fast learner, highly trainable, and always on time ✅ Certified in Customer Success Management 🔹 What I Do Best • Phone, Chat & Email Support (Intercom, Zendesk, Tidio, 3CX) • Admin & Virtual Assistance (CRM, scheduling, calendar/task management) • Training & Onboarding - created the internal knowledge base for Spot N Paste • SEO & Social Media - content creation, keyword research, and scheduling • Shopify Order Processing & Issue Resolution 🔹 Tools I’m Fluent In ⭕ Slack ⭕ ClickUp ⭕ Zoho ⭕ HubSpot ⭕Monday.com ⭕Intercom ⭕Monday.com⭕ Asana ⭕ Trello ⭕ Canva ⭕ WordPress ⭕ ChatGPT ⭕ Dall-E ⭕ Photoshop ⭕ AutoCAD ⭕ Availity ⭕ Traknet ⭕ eClinicalWorks and more 📣 Whether you're a startup looking for someone who can wear multiple hats, or an established business in need of a dependable extension to your team - I'm ready to jump in and make an impact. 💬 Let’s chat and see how I can help grow your business!