Camille F.

If you are spending more time managing project boards and chasing contractors than actually running your company, your backend is working against you. I work as a fractional COO and operations manager for lean, growing businesses that need real structure. I don't just offer high-level advice from the sidelines. I step directly into your workspace to organize the mess, document how work gets done, and hold your team accountable to real deadlines. Between an MBA in operations and analytics and years spent in the weeds of client delivery, I know how to turn scattered communication into predictable execution. Where I step in: Operational Strategy & Goal Tracking: Translating high-level company targets into clear operational roadmaps. I set up measurable quarterly goals (OKRs/KPIs), track departmental scorecards, and make sure daily priorities directly support the business roadmap. Systems Architecture & Tech Stack Audits: Auditing redundant tools, untangling software bloat, and setting up centralized hubs in Monday, Notion, ClickUp, or Asana that your team will actually adopt instead of avoid. Team Execution & Accountability: Running daily standups, weekly operational check-ins, and managing cross-functional delivery between creative teams, developers, and clients. I handle contractor performance, spot bottlenecks early, and remove roadblocks before work falls behind. SOP Creation & Business Knowledge Hubs: Turning scattered processes and founder know-how into clear, step-by-step operating documentation so you can onboard new hires fast and delegate without quality slipping. Client Onboarding & Delivery Pipelines: Redesigning client handoffs to ensure a smooth transition from sales to execution. I build standard onboarding workflows that protect your capacity and prevent project scope creep. Resource Planning & Capacity Management: Monitoring team workloads, forecasting bandwidth, and identifying exactly when and where you need to hire contractors or specialists before the team burns out. Process Improvement & Quality Control: Reviewing core deliverables against brand standards, auditing operational waste, and cutting out manual bottlenecks with simple, reliable automations. Whether you need a dedicated fractional operations lead to run daily execution or an experienced systems architect to untangle a messy delivery pipeline, let's talk. Send me a message with a quick note on what feels chaotic right now, and we can map out a fix. Account Management, Project Management, Stakeholder Engagement, System Implementation, Workflow Automation, Executive Communication, Client Success, Change Management, Cross-Functional Leadership, Full Project Lifecycle, Mondaycom, Jira, Confluence, Basecamp, Slack, Microsoft Teams, Zoom, Google Meet, Operational Excellence, Risk Mitigation, Resource Allocation, Data Integrity, Technical Project Management, SaaS Implementation, Enterprise Account Management, Client Facing Project Manager, Client Facing, Project Manager, Cybersecurity Project Manager