Alyssa Monyeen R.

Customer Service Specialist | Shopify | Virtual Assistant | Bookkeeper

My capabilities includes but not limited to: •Google Sheet and DOCs | Microsoft Office •CRMs | Zendesk | Freshdesk | Talkdesk •Shopify | Amazon | Dropshipping •Email Management and Phone Handling •Light Bookkeeping | Xero and Quickbooks learning •Appointment Setter | Data Entry | Admin Work •Social Media Management learning I have been in the Virtual world for 10+ years. I am Customer Service & Relations professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Experienced in eCommerce, online store, and Amazon. In addition, I know how to handle Shopify store especially in dropshipping, answering customers' emails, chat and phone calls. Working in Customer Service Industry, I have developed strong problem-solving skills, ability to manage conflict and deal with demanding individuals and enhanced my communication skills. I also have a past experience as a virtual assistant and virtual bookkeeper. My experience in the virtual world has developed my knowledge in dealing with people in business worlds. I am trustworthy, ethical and discreet; committed to superior customer service, confident and poised in interactions with individuals at all levels. I am detail-oriented, resourceful in completing projects and able to multi-task effectively. I am expanding my skills to learning more on social media management. I’m excited to meet different people around the world to work and do business with. Thanks for visiting my profile! :)