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Krystal M.
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Krystal M.

Client Support Specialist

Behind every successful business is a dedicated and dependable team — let me be part of yours! I am a hardworking, organized, and highly motivated professional who is committed to delivering results that go beyond expectations. I take pride in producing quality work, maintaining professionalism, and ensuring every task is completed with excellence and attention to detail. With over 2 years of experience in Administration and Payroll, along with more than 9 years in Customer Service, Support, and Coordination, I have developed strong communication, problem-solving, and organizational skills. I consistently strive to provide efficient service while adding a creative and personalized touch that leaves clients satisfied and confident in my work. Known for my persistence, keen eye for detail, and dedication to success, I believe exceptional results come from consistency, reliability, and genuine passion for what you do. I am also fluent in Spanish, allowing me to communicate effectively with a wider range of clients and teams. I am driven, adaptable, and eager to contribute to the growth and success of your business. Together, we can build a strong partnership that exceeds expectations and delivers outstanding results.

🇯🇲Montego Bay, Jamaica$15/hr100% JSS5.00 (7)Since Mar 2016

Earnings and projects

MRR
$2.5k

Last 6 months ÷ 6

World#16,705 / 412k
🇯🇲Country#39 / 1,010
Revenue, last 30 days
$2.7k

Last 6 months: $15k

World#14,187 / 412k
🇯🇲Country#28 / 1,010
Total earnings
$206k

Billed in all: $212k

World#14,701 / 412k
🇯🇲Country#38 / 1,010
Per project
$13k

$7.5k in the last 6 months

World#11,493 / 412k
🇯🇲Country#67 / 1,010
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇯🇲Country#127 / 1,010
Projects in all
16

Across 25 contracts

4% fixed96% hourly
World#155,087 / 412k
🇯🇲Country#238 / 1,010

Earnings, last 30 days

$212k+$2.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$208k$210k$212k$214kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #5Dropbox API68 freelancers · 🇯🇲 #1Top 7%
  2. #44Employee Onboarding859 freelancers · 🇯🇲 #1Top 5%
  3. #76Healthcare1,767 freelancers · 🇯🇲 #2Top 4%
  4. #96Task Coordination2,735 freelancers · 🇯🇲 #5Top 4%
  5. #135Slack3,033 freelancers · 🇯🇲 #3Top 4%
  6. #137Customer Retention2,511 freelancers · 🇯🇲 #1Top 5%
  7. #159Zoho CRM2,793 freelancers · 🇯🇲 #2Top 6%
  8. #174Payroll Accounting2,679 freelancers · 🇯🇲 #2Top 6%