Kyesha R.
Dialogue Facilitator | Conflict & Diagnostic Communication Specialist
I'm a certified practitioner in conflict communication and emotional intelligence, with over 10 years of experience in creative journalism, media, and strategic communication. Backed by certifications in Mental Health First Aid, Stress and Trauma Management, and Dialogue Facilitation, I help individuals, teams, leaders, and organisations resolve conflict, rebuild trust, and communicate with clarity. My skills centre on diagnostic communication—decoding emotional climates, listening beyond what's said, and helping people speak before silence becomes damaging. I translate tension into trust and unspoken needs into language that supports and drives understanding and connection. Whether you're navigating tension in your team, need support planning brave conversations, or want to shift the tone of your organisation’s communication culture, I help you lead with clarity, care, and confidence. Services I Offer Diagnostic Communication Audits: I evaluate how communication is currently being used in your organisation and identify the root issues that affect morale, clarity, or psychological safety. Dialogue Facilitation: I lead structured conversations for remote and in-person teams, helping participants speak honestly, listen deeply, and walk away with a fundamental understanding of healthy dialogue. Conflict Resolution Coaching & Language Strategy: I coach leaders and teams on how to respond — not react — under challenging moments, using emotionally intelligent scripts and restorative communication models. Survey Design & Data Analysis: I design clear, and purpose-driven surveys that help organizations gather meaningful insights from stakeholders, participants, or target communities. My approach focuses on crafting questions that reduce bias, increase response accuracy, and align directly with your goals. I also extract the data—identifying trends, extracting and actionable insights, and presenting findings in clean, easy-to-understand reports that support decision-making, program evaluation, and strategic planning. Workshop Design & Facilitation: I create custom workshops for schools, organisations, nonprofits, and small teams, focusing on conflict resolution, stress management, communication confidence, and emotional intelligence. Public Speaking, Voice Work & Hosting: From panel moderation to podcast hosting, event emceeing, and voice acting, I bring presence and personality to your platform. I provide professional hosting, emceeing, and panel moderation services, and offer speaker coaching with a focus on clarity, presence, and emotional engagement. My voice acting services bring life to scripts, ads, e-learning content, and narrative pieces with a compelling tone, warmth, and clarity. I also work with professionals to enhance their vocal delivery and presence during public or recorded speaking engagements. Clients hire me to: - Facilitate emotionally charged conversations with clarity, care, and neutrality - Improve team communication and emotional intelligence through coaching and workshops - Develop dialogue facilitation scripts and conversation guides that empower internal teams to lead brave, productive discussions on their own - Design psychologically safe environments where openness, accountability, and resolution can take root - Host, moderate, or emcee events with emotional sensitivity, professionalism, and presence If your team or organisation is ready to communicate with more clarity, navigate conflict without fear, and create brave spaces where people feel seen and heard, let’s connect!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $178
Billed in all: $9,666$9.7k
$59 in the last 6 months
Across 20 contracts
Earnings, last 30 days
Skill rankings: Top 29% in Creative Writing
Ranked by MRR among everyone on Upwork with the skill.
- #19Donor Relations47 freelancers · 🇯🇲 #1Top 40%🇯🇲#1 of 2
- #473Event Planning1,338 freelancers · 🇯🇲 #4Top 35%🇯🇲#4 of 11
- #606Public Relations1,610 freelancers · 🇯🇲 #7Top 38%🇯🇲#7 of 13
- #1,395Voice Acting3,970 freelancers · 🇯🇲 #2Top 35%🇯🇲#2 of 5
- #3,060Creative Writing10,453 freelancers · 🇯🇲 #13Top 29%🇯🇲#13 of 39
- #3,187Communications7,670 freelancers · 🇯🇲 #34Top 42%🇯🇲#34 of 89
- #7,987Content Writing23,842 freelancers · 🇯🇲 #16Top 33%🇯🇲#16 of 52