Patrizia Anne D.

Too many things happening in your business at once? Projects to follow up, customers to support, emails to manage, and tasks that keep coming back to you? I have 10+ years of remote experience helping business owners, executives, and growing teams stay organized, improve workflows, and keep daily operations moving. Think of me as the person who turns: “I need to remember to do that.” into “Already handled.” I help businesses manage the moving pieces through: Operations & Project Management I support daily operations, project coordination, task tracking, SOPs, reporting, workflows, and process improvement to help reduce missed deadlines and unnecessary follow-ups. Client Success & CRM Management I handle client onboarding, communication, scheduling, follow-ups, CRM updates, documentation, and account support. I’ve supported 100+ attorney clients, 50+ business owners, and hundreds of real estate marketing accounts, managing multiple priorities while keeping clients informed. Executive & Administrative Support I help with inbox and calendar management, research, reports, documents, meetings, invoices, travel coordination, and recurring administrative tasks so you can focus on higher-level decisions. eCommerce Operations & Customer Experience I have experience supporting Shopify, Amazon, eBay, and Walmart stores with product listings, orders, inventory, customer concerns, returns, refunds, supplier coordination, fulfillment, and post-purchase support. Real Estate & Property Management Support I assist with tenant communication, listings, lead follow-ups, maintenance requests, vendor coordination, property records, scheduling, and short-term rental operations. I’m comfortable using tools like HubSpot, GoHighLevel, ActiveCampaign, Follow Up Boss, kvCORE, Gorgias, Zendesk, Buildium, Shopify, Amazon Seller Central, ClickUp, Trello, Notion, Airtable, Google Workspace, QuickBooks, Canva, and ChatGPT. What you can expect from me: ✅ Proactive follow-up ✅ Strong organization ✅ Clear communication ✅ Quick learning and adaptability ✅ Ownership from start to finish I don’t want you wondering, “Did Pat take care of that?” I want you thinking, “Pat’s got it.” If your business has too many moving pieces and you need someone reliable to bring structure, organization, and follow-through, I’d love to help.