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Osmar S.
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Osmar S.

Project Manager / Customer Success Specialist / Teacher Coach

Good and effective communication makes all the difference in true success. My goal is to help you convey your ideas more effectively, whatever your niche, industry, or line of business is. If you are looking for high-quality work, carried out efficiently, and timely but also with the value of human warmth, then no need to search for more, I am what you are looking for! My love for people and my passion for teaching have taken me to places I never imagined I'd ever be. From living in remote islands to rainforest mountains, and big crowded cities to small villages, I've experienced the importance of effective communication no matter where you are or where you come from. I share a great enthusiasm for teaching, coaching, supporting, and helping others find success. ● ABOUT MY LIFE ● For the past 18 years, I've been doing volunteer work with Central American indigenous communities, teaching both Spanish and English. I help to give structure to their vernacular language and work to create opportunities to preserve their culture and idiosyncrasy. This has proved to be a very fulfilling way of life for me. Also, I have worked as a translator and interpreter for different international organizations. All these experiences have helped me to develop a set of aptitudes, qualities, and skills that allow me to work with people of different nationalities, backgrounds, and cultures. ● ABOUT MY EXPERTISE ● - Account and Project Management. Manage relationships with both English and Spanish-speaking teachers while guiding them through the outline development and filming process of online classes. - Accountability partner in the production and marketing of high-quality Audio/Video content. - Experience in research and education. I can convey concepts and stories in a way that feels relevant, creative, and engaging. - Experience in a customer service environment with Zendesk, CRM, phone, emailing, text, and ticketing software systems. - Exceptional written and verbal communication skills in English and Spanish. - Ability to work independently and efficiently - Passionate for teaching and learning. Expert applying Pedagogical principles at all levels of communication, training, and coaching. - Ability to monitor problems and trends. Suggest and implement improvements. - Provide feedback and guidance to teachers on their content following educational best practices I can assure you that you won't need to worry about the quality of my work, making me a valuable asset to your team. I look forward to collaborating! “It is literally true that you can succeed best and quickest by helping others to succeed.” —Napoleon Hill

🇵🇦Colon, Panama$39/hr100% JSS4.85 (38)Since Mar 2016

Earnings and projects

MRR
$4.2k

Last 6 months ÷ 6

World#7,366 / 412k
🇵🇦Country#6 / 255
Revenue, last 30 days
$4.9k

Last 6 months: $25k

World#5,843 / 412k
🇵🇦Country#5 / 255
Total earnings
$227k

Billed in all: $240k

World#12,482 / 412k
🇵🇦Country#11 / 255
Per project
$5.3k

$13k in the last 6 months

World#32,905 / 412k
🇵🇦Country#44 / 255
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412k
🇵🇦Country#43 / 255
Projects in all
43

Across 46 contracts

67% fixed33% hourly
World#70,812 / 412k
🇵🇦Country#19 / 255

Earnings, last 30 days

$240k+$4.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$232.5k$235.0k$237.5k$240.0kOct 9Oct 24Nov 8

Skill rankings: Top 0.57% in Creative Writing

Top 1% in 7 of 13 skills, ranked by MRR among everyone on Upwork with the skill.

  1. #4Spanish English Accent234 freelancers · 🇵🇦 #1Top 2%
  2. #11Content Moderation1,144 freelancers · 🇵🇦 #1Top 0.96%
  3. #24Spanish to English Translation1,930 freelancers · 🇵🇦 #1Top 1%
  4. #25Coaching1,319 freelancers · 🇵🇦 #1Top 2%
  5. #60Creative Writing10,453 freelancers · 🇵🇦 #1Top 0.57%
  6. #65Copy Editing5,372 freelancers · 🇵🇦 #1Top 1%
  7. #89Online Chat Support11,528 freelancers · 🇵🇦 #1Top 0.77%
  8. #104Email Support14,954 freelancers · 🇵🇦 #1Top 0.70%