Eliezer Y. J.
Email & Chat Associate | Phone Support | E-Commerce
Hi, I’m Eli! Your next Customer Support Pro. I specialize in providing excellent support across various platforms, managing teams, and ensuring quality service delivery. 🔹 Professional Background: • 💬 Chat & Email Support | Inbound & Outbound Calls • ✅ Quality Assurance Analyst • 👨🏫 ESL Teacher – Bibo Global Opportunity & Ocean Edu Vietnam • 📞 Telesales Agent – ALGS LLC (Lead Generation) • 👥 Supervisor & Associate Roles 🛠️ Tools & Platforms I’ve Worked With: Groove | Gorgias | Shopify | Deposco | Salesforce | Jira | Asana | Zendesk | Freshservice | Avaya | RingCentral | CRM | Jeonsoft | Stay Ai ⸻ I bring not just experience, but a passion for delivering 5-star customer experiences. Whether you’re a startup or a growing brand, I’m ready to show up, dive in, and stay at it! Let’s work together to make your support operations seamless and successful.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.1k
Billed in all: $42,198$42k
$3.6k in the last 6 months
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Copy Editing
Ranked by MRR among everyone on Upwork with the skill.
- #10Quality of Service84 freelancers · 🇵🇭 #4Top 12%🇵🇭#4 of 33
- #70ESL Teaching772 freelancers · 🇵🇭 #33Top 9%🇵🇭#33 of 295
- #74Email Etiquette439 freelancers · 🇵🇭 #41Top 17%🇵🇭#41 of 224
- #87Teaching English1,202 freelancers · 🇵🇭 #27Top 7%🇵🇭#27 of 321
- #347Copy Editing5,372 freelancers · 🇵🇭 #22Top 6%🇵🇭#22 of 335
- #637Salesforce3,758 freelancers · 🇵🇭 #195Top 17%🇵🇭#195 of 1,007
- #646Telemarketing4,857 freelancers · 🇵🇭 #317Top 13%🇵🇭#317 of 2,174
- #1,126Zendesk5,908 freelancers · 🇵🇭 #608Top 19%🇵🇭#608 of 2,921