Virginia P.
Virtual Assistant
- Provide accurate and detailed information to clients - Schedule and maintain appointments for a specific individual and organize meetings - Support and provide superior service via e-mails and chat - Web Research and Lead Generation - Troubleshooting and fixing customer's problem via chat, support tickets, forums and emails - Effectively deal with job stress, angry and upset customers - Apply the proper email etiquette to satisfy various customer situations - Creating customers login details - Creating reseller websites using WP and other tools - Answer incoming calls and address customer's concern in a highly responsive manner
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.1k
Billed in all: $66,056$66k
$5.1k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 14% in Microsoft Excel
Ranked by MRR among everyone on Upwork with the skill.
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- #606Account Management3,086 freelancers · 🇵🇭 #191Top 20%🇵🇭#191 of 812
- #2,214Microsoft Office15,119 freelancers · 🇵🇭 #969Top 15%🇵🇭#969 of 5,200
- #2,605Online Chat Support11,527 freelancers · 🇵🇭 #1,652Top 23%🇵🇭#1,652 of 6,896
- #4,482Microsoft Excel32,523 freelancers · 🇵🇭 #1,691Top 14%🇵🇭#1,691 of 9,316
- #4,884Administrative Support27,851 freelancers · 🇵🇭 #2,594Top 18%🇵🇭#2,594 of 12,707