Claudine P.

An experienced Customer Support and E-commerce Specialist with 6+ years of experience assisting online businesses through email, chat, and social media. I focus on delivering exceptional customer experiences while ensuring efficient order management and resolution of customer concerns. With 5 years of leadership experience, managing 20–30 agents while providing coaching, training, and quality oversight. In addition to my customer service experience, I spent nearly 6 years in the human resources industry, specializing in recruitment, employee benefits, and development. This background strengthened my organizational, communication, and people management skills. I’m known for being reliable, detail-oriented, a fast learner, and highly adaptable in fast-paced environments. I’m available and ready to collaborate whenever you are.