Elward Jethro A.

I am a highly skilled freelancer, adept in trust and safety, email support, live chat, data services, content moderation, back-office support, and inbound/outbound support. I am enthusiastic and highly motivated, born with innate interpersonal skills, and hungry for success. I have a highly optimistic personality and work fast, am smart, and outgoing, and can work with little supervision required, interested in working with startups and small businesses. SKILLS: Shopify, eBay, Zendesk, Freshdesk, Zopim, Helpscout, LiveChat, Intercom, Gorgias, Content Moderation, email and chat support, customer service ----- Projects handled: Yubo | (Content moderator-Live video social media app) Shop by Studio71 | (Email support-eCommerce) musical.ly | TikTok | (Content moderator-Video sharing social media app) eBay | (Tier 2 Customer Support-eCommerce) LG Electronics US/CA | (Tier 1 Technical Support-Inbound voice) Loop Services | (Chat support-Online dating site) Riley | (SMS/Chat-Real estate support) Payless Promotions | (Chat support-Australian retail) Mancini Legal | (Virtual Receptionist) BC Racing, MotoBC, Cover Depot, US/CA | (Chat support-eCommerce) Al Safar & Partners Advocates & Legal Consultants | (Virtual Receptionist) Buy a plan UK | (Technical chat support/email-Geo mapping website) IT University | (Chat support-IT education website) Exact Data | (Chat support-Leads supplier website) Plate IQ | (Data process-Digital invoice data entry) Focal Systems | (Image capture-Automation API) LiDar | (Satellite data annotation-Image tagging)