Maja M.

- Native English Speaker - Running social media pages, I am responsible for growing client’s accounts, creating and posting relevant and engaging content to social media accounts (Facebook, Instagram, Twitter, LinkedIn), organically increasing followers and growing pages likes, etc. - 10 years of experience in marketing and sales. My main roles include: preparing and designing content for forums and presentations, using social media to advertise, researching information using the internet, sending and receiving emails. - 3 years of experience as a customer service representative in the hospitality industry. My main roles included: Listening and responding to customer needs (face-to-face and also over the phone), handing e-mails and phone calls, suggesting information about products and services, handling customer complaints. - After finishing 3 years of studying at the College of Hotel Management in Belgrade, I studied one year of marketing and sales at Alfa University (marketing and sales.) - Writing and editing the monthly newspaper in English for the College of Hotel Management. (Three years) My area of expertise, as the market demands, covers everything online marketing related including Social Media Marketing, Copy writing, Public Relations, Customer Support, Community Management, Blogging, and Email Marketing.