Skip to content
BackNov 7
Joanne Rachel C.
Upwork badge

Joanne Rachel C.

Customer Support & Order Fulfillment Specialist

I have been working in the home-based industry for eight years, specializing in Email Support, Chat Support, and Order Fulfillment for a variety of companies. Throughout my career, I have enjoyed working as a Customer Service Representative, where I was able to build strong customer relationships by focusing on delivering the best customer experience and ensuring optimum satisfaction. I am highly skilled at active listening, with excellent communication and interpersonal abilities that allow me to resolve issues effectively and provide a positive experience for every customer. I am also adaptable, detail-oriented, and committed to maintaining professionalism in all interactions. Please feel free to reach out if you would like to know more about my expertise. I typically respond within 24 hours and would be happy to discuss how I can add value to your team.

🇵🇭General Santos City, Philippines$8/hr100% JSS4.74 (16)Since Mar 2016

Earnings and projects

MRR
$626

Last 6 months ÷ 6

World#68,583 / 412k
🇵🇭Country#13,607 / 56.3k
Revenue, last 30 days
$438

Last 6 months: $3.8k

World#66,278 / 412k
🇵🇭Country#14,129 / 56.3k
Total earnings
$83k

Billed in all: $84k

World#47,972 / 412k
🇵🇭Country#6,718 / 56.3k
Per project
$4.6k

$1.9k in the last 6 months

World#37,707 / 412k
🇵🇭Country#8,825 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
18

Across 23 contracts

0% fixed100% hourly
World#143,608 / 412k
🇵🇭Country#11,228 / 56.3k

Earnings, last 30 days

$84.4k+$438 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$83,750$84,000$84,250$84,500Oct 8Oct 23Nov 7

Skill rankings: Top 18% in Dropshipping

Ranked by MRR among everyone on Upwork with the skill.

  1. #313Helpdesk1,033 freelancers · 🇵🇭 #149Top 30%
  2. #496Dropshipping2,698 freelancers · 🇵🇭 #273Top 18%
  3. #789Order Processing2,648 freelancers · 🇵🇭 #561Top 30%
  4. #1,508Phone Support5,089 freelancers · 🇵🇭 #819Top 30%
  5. #1,852Zendesk5,908 freelancers · 🇵🇭 #1,025Top 31%
  6. #3,171Online Chat Support11,527 freelancers · 🇵🇭 #2,017Top 28%
  7. #3,335Email Communication14,123 freelancers · 🇵🇭 #1,890Top 24%
  8. #4,811Shopify23,160 freelancers · 🇵🇭 #1,240Top 21%