Joanne Rachel C.
Customer Support & Order Fulfillment Specialist
I have been working in the home-based industry for eight years, specializing in Email Support, Chat Support, and Order Fulfillment for a variety of companies. Throughout my career, I have enjoyed working as a Customer Service Representative, where I was able to build strong customer relationships by focusing on delivering the best customer experience and ensuring optimum satisfaction. I am highly skilled at active listening, with excellent communication and interpersonal abilities that allow me to resolve issues effectively and provide a positive experience for every customer. I am also adaptable, detail-oriented, and committed to maintaining professionalism in all interactions. Please feel free to reach out if you would like to know more about my expertise. I typically respond within 24 hours and would be happy to discuss how I can add value to your team.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.8k
Billed in all: $84,367$84k
$1.9k in the last 6 months
Across 23 contracts
Earnings, last 30 days
Skill rankings: Top 18% in Dropshipping
Ranked by MRR among everyone on Upwork with the skill.
- #313Helpdesk1,033 freelancers · 🇵🇭 #149Top 30%🇵🇭#149 of 391
- #496Dropshipping2,698 freelancers · 🇵🇭 #273Top 18%🇵🇭#273 of 1,022
- #789Order Processing2,648 freelancers · 🇵🇭 #561Top 30%🇵🇭#561 of 1,622
- #1,508Phone Support5,089 freelancers · 🇵🇭 #819Top 30%🇵🇭#819 of 2,568
- #1,852Zendesk5,908 freelancers · 🇵🇭 #1,025Top 31%🇵🇭#1,025 of 2,921
- #3,171Online Chat Support11,527 freelancers · 🇵🇭 #2,017Top 28%🇵🇭#2,017 of 6,896
- #3,335Email Communication14,123 freelancers · 🇵🇭 #1,890Top 24%🇵🇭#1,890 of 6,862
- #4,811Shopify23,160 freelancers · 🇵🇭 #1,240Top 21%🇵🇭#1,240 of 4,292