Chris Jun C.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Manage the day-to-day activities of one or more unit line functions as appropriate and coordinate the integrated operational infrastructure. Participate in the development, implementation & administration of unit policies, systems and procedures. Offer people management skills within the team, setting performance standards and proactively managing the development of staff to ensure professional skills, motivation and customer service results. • Assist the client in defining and documenting business processes for Service Support and Application Management. • Drive client deliverable creation (by the client) to meet client's deliverable milestones. • Become well versed with Workforce Management process: Budgeting, Scheduling, Time and Attendance, Payrules and payroll processing • Learn functional and technical maintenance of WFM solution (PeopleWorks) and document support processes as required by client Application Management and Service Support teams • Assist in execution, management, tracking and status reporting of Deployment and Cutover Plans tasks • Areas include - workforce management – PeopleWorks (Red Prairie), Service Center reporting / SLAs, service center operations, etc.