Rowenna U.

Freelancer/ Virtual Assistant/ Customer Service

Hardworking, fast and reliable worker? You've found what you are looking for. I have been with the BPO Industry for 5 years. Experienced and exceptionally trained to handle inbound and outbound calls. Educated with chat support and content moderation. Awarded for being the top performer and had the highest productivity for almost 2 years. As a result, I was promoted as an SME or Subject Matter Expert. Relying all my knowledge and expertise to my colleagues most specially for newly hired employees.