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Shannon Anne M.

Shannon Anne M.

A+ Virtual Assistant | Customer Support Specialist

𝑻𝒓𝒐𝒖𝒃𝒍𝒆 𝒃𝒂𝒍𝒂𝒏𝒄𝒊𝒏𝒈 𝒎𝒖𝒍𝒕𝒊𝒑𝒍𝒆 𝒕𝒂𝒔𝒌𝒔? 🤝 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 𝘚𝘱𝘦𝘤𝘪𝘢𝘭𝘪𝘴𝘵 👨🏻‍💻 𝘌𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘥 𝘈𝘥𝘮𝘪𝘯𝘪𝘴𝘵𝘳𝘢𝘵𝘪𝘷𝘦 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 💼 𝘊-𝘓𝘦𝘷𝘦𝘭 𝘌𝘹𝘦𝘤𝘶𝘵𝘪𝘷𝘦 𝘈𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘵 Maximize your time and offload these repetitive and draining tasks to me 👇👇👇 👩🏻‍💼 𝐄𝐗𝐄𝐂𝐔𝐓𝐈𝐕𝐄 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 | 👩🏻‍💼 𝐀𝐃𝐌𝐈𝐍𝐈𝐒𝐓𝐑𝐀𝐓𝐈𝐕𝐄 𝐀𝐒𝐒𝐈𝐒𝐓𝐀𝐍𝐓 I would be happy to discuss how I can provide efficient and reliable support as your Executive Assistant. I understand the importance of navigating professional responsibilities effectively, optimizing time and energy, and achieving your goals. Here are the tasks and responsibilities I can handle as an Executive Assistant/Administrative Assistant: • 𝘌𝘮𝘢𝘪𝘭 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘍𝘪𝘭𝘪𝘯𝘨 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘊𝘢𝘭𝘦𝘯𝘥𝘢𝘳 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 • 𝘊𝘰𝘯𝘧𝘪𝘥𝘦𝘯𝘵𝘪𝘢𝘭𝘪𝘵𝘺 𝘢𝘯𝘥 𝘋𝘪𝘴𝘤𝘳𝘦𝘵𝘪𝘰𝘯 • 𝘗𝘳𝘰𝘣𝘭𝘦𝘮 𝘚𝘰𝘭𝘷𝘪𝘯𝘨 • 𝘗𝘦𝘳𝘴𝘰𝘯𝘢𝘭 𝘈𝘴𝘴𝘪𝘴𝘵𝘢𝘯𝘤𝘦 • 𝘉𝘢𝘴𝘪𝘤 𝘣𝘰𝘰𝘬𝘬𝘦𝘦𝘱𝘪𝘯𝘨 • 𝘐𝘯𝘷𝘰𝘪𝘤𝘦 𝘤𝘳𝘦𝘢𝘵𝘪𝘰𝘯 (𝘘𝘶𝘪𝘤𝘬𝘣𝘰𝘰𝘬𝘴 & 𝘏𝘰𝘯𝘦𝘺𝘣𝘰𝘰𝘬𝘴) • 𝘗𝘳𝘰𝘤𝘦𝘴𝘴 𝘱𝘢𝘺𝘳𝘰𝘭𝘭 • 𝘚𝘦𝘵 𝘶𝘱 𝘴𝘱𝘢𝘤𝘦 𝘳𝘦𝘯𝘵𝘢𝘭 𝘭𝘪𝘴𝘵𝘪𝘯𝘨𝘴 (𝘈𝘪𝘳 𝘉𝘕𝘉, 𝘗𝘦𝘦𝘳𝘴𝘱𝘢𝘤𝘦, 𝘎𝘪𝘨𝘨𝘴𝘵𝘦𝘳, 𝘏𝘰𝘴𝘱𝘪𝘵𝘢𝘣𝘭𝘦) 🔧𝐓𝐎𝐎𝐋𝐒: - Microsoft Outlook, Google Teams, Dropbox, Google Drive, Google Suite, Salesforce, Quickbooks, Honeybooks, AirBNB, Peerspace, Giggster, Hospitable, Aquity, Calendly, Google Calendar 🎧📩 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 (𝐄𝐌𝐀𝐈𝐋 & 𝐏𝐇𝐎𝐍𝐄) As a Customer Service Support professional since 2014, I have developed a strong track record of providing exceptional service to customers through both email and phone communication channels. My role involves promptly addressing customer inquiries, resolving issues, and ensuring a positive experience with the company's products or services. I excel at active listening, empathy, and problem-solving, enabling me to quickly understand customers' needs and provide tailored solutions. Maintaining a friendly, patient, and professional demeanor, I am adept at navigating complex situations, managing customer expectations, and taking ownership of cases until they are satisfactorily resolved. My commitment to continuous improvement and providing the highest level of customer care has been instrumental in building trust and fostering long-term loyalty among the customers I serve. 🔧𝐓𝐎𝐎𝐋𝐒: Slack, Shopify, Gorgias, Avaya, Nextiva, Microsoft Outlook, RingCentral, Zoom, Google Meet 📩 Reach out to me and let's create an impact together. Your success begins today! Talk soon, Shannon Anne

🇵🇭Imus, Philippines$10/hr100% JSS4.01 (2)Since Apr 2016

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#184,817 / 412k
🇵🇭Country#30,198 / 56.3k
Revenue, last 30 days
$0
Total earnings
$12k

Billed in all: $12k

World#184,817 / 412k
🇵🇭Country#30,198 / 56.3k
Per project
$3.8k
Projects, last 6 months
0
World#209,850 / 412k
🇵🇭Country#28,963 / 56.3k
Projects in all
3

Across 6 contracts

0% fixed100% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$11.7kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$11.4k$11.6k$11.8k$12.0kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skills