Jitesh P.
Email Marketing, Ecommerce, Customer Retention & Social Media Expert
๐ขAvailable Now โญโญโญโญโญ"Jitesh is consistent, reliable, and hard working. He executed the tasks well and communicated in a professional and timely manner. I would re-hire, and recommend." ๐ Looking for a dedicated professional to manage your email marketing, provide excellent customer support, and optimize your ecommerce operations? Youโre in the right place! ๐ With 8+ years of experience, I specialize in Email Marketing, Customer Support, Ecommerce Management, Content Writing, and Social Media Management, helping businesses grow their online presence, engage their audience, and enhance customer satisfaction. My focus is on delivering results with professionalism, responsiveness, and a keen attention to detail. ๐ Services I Offer ๐ง Email Marketing โ Designing high-converting email campaigns, automated flows, segmentation, A/B testing, and optimizing email performance to boost sales and retention. ๐ Customer Support โ Providing fast, professional, and empathetic support across multiple channels (email, chat, phone, SMS, and social media), handling inquiries, resolving issues, and maintaining customer satisfaction. ๐ Ecommerce Management โ Managing online stores, product listings, inventory, pricing, orders, and ensuring seamless ecommerce operations across platforms like Shopify, WooCommerce, Amazon, and more. ๐ Content Writing โ Writing SEO-friendly product descriptions, website content, blog posts, ad copy, and social media captions to help brands engage and convert their audience. ๐ฑ Social Media Management โ Creating content strategies, scheduling posts, and managing social media engagement across platforms like Instagram, Facebook, Twitter, and LinkedIn. ๐ Please see below for more details about each service. For any other related work, feel free to contact me, and Iโll be happy to discuss how I can help. ๐ง Email Marketing & Management ๐ Campaign Design & Strategy - Creating high-converting campaigns (promotions, launches, newsletters) - Crafting compelling subject lines and CTAs to increase open rates and conversions - Optimizing email designs for desktop and mobile views ๐ Automation & Segmentation - Setting up automated flows (Welcome, Abandoned Cart, Post-Purchase) - Segmenting email lists based on behavior, demographics, and interactions - Triggering emails based on customer actions (e.g., product views, cart abandonment) ๐ฌ Customer Support & Virtual Assistance ๐ Omnichannel Support - Managing support across email, chat, phone, SMS, and social media - Handling customer inquiries, order issues, and product-related questions - Using AI-powered ticket triage, autoresponders, and FAQ bots to streamline responses ๐ Issue Resolution & Feedback - Managing returns, refunds, and exchanges promptly - Collecting and analyzing customer feedback to improve service quality - Proactively resolving issues to enhance customer satisfaction and retention ๐ Ecommerce Management & Store Support - Managing stores on Shopify, WooCommerce, Amazon, eBay, Walmart, Lazada, Shopee, and more - Creating, updating, and optimizing product listings across multiple platforms - Managing product titles, descriptions, images, tags, categories, variants, SKUs, pricing, and collections ๐ฑ Social Media Marketing & Management - Optimizing profiles on Facebook, Instagram, LinkedIn, Twitter, and other platforms - Developing content strategies, content calendars, and branded messaging plans - Creating posts, reels, stories, captions, and engaging content ๐ Content Writing & Copywriting - Writing SEO-friendly product descriptions and website content - Crafting blog posts, ad copy, and promotional content - Developing social media captions and branding messages ๐ Tools & Platforms Expertise ๐ Ecommerce: Shopify, WooCommerce, Amazon Seller Central, eBay, Walmart ๐ Email Marketing: MailChimp, Klaviyo, ActiveCampaign, HubSpot, Omnisend ๐ Social Media: Canva, Photoshop, Buffer, Hootsuite, Meta Business Suite ๐ Customer Support: Zendesk, Freshdesk, Gorgias, Intercom, LiveChat ๐ Analytics & SEO: SEMrush, Ahrefs, Google Analytics, Litmus, Hotjar ๐ Why Work With Me? โ 8+ Years of Experience in Ecommerce & Digital Marketing โ Proven Track Record of Boosting Sales & Retention Through Email Marketing โ Skilled in Customer Support, Content Creation, & Social Media Management โ Fast Communication & Transparent Service โ Dedicated to Delivering High-Quality Results ๐ Letโs grow your ecommerce business, boost your email marketing, and elevate your customer support! Send me a message today for a free consultation, and Iโll get back to you right away.