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Nicolo Paulo P.
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Nicolo Paulo P.

Customer Support Representative

I have been with the BPO industry for more than a decade now. I can say that I'm one of the top performers in my line of work. I always want to try something new as I want to learn more about many things and I always make sure that I contributed something to help the company grow.

🇵🇭Cavite, Philippines$15/hr100% JSS5.00 (14)Since Apr 2016

Earnings and projects

MRR
$722

Last 6 months ÷ 6

World#62,336 / 412k
🇵🇭Country#12,254 / 56.3k
Revenue, last 30 days
$654

Last 6 months: $4.3k

World#55,694 / 412k
🇵🇭Country#12,117 / 56.3k
Total earnings
$122k

Billed in all: $125k

World#30,906 / 412k
🇵🇭Country#3,597 / 56.3k
Per project
$12k

$4.3k in the last 6 months

World#12,336 / 412k
🇵🇭Country#2,763 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
10

Across 17 contracts

12% fixed88% hourly
World#201,800 / 412k
🇵🇭Country#17,209 / 56.3k

Earnings, last 30 days

$125k+$654 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$123.5k$124.0k$124.5k$125.0kOct 8Oct 23Nov 7

Skill rankings: Top 12% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #110Email Etiquette439 freelancers · 🇵🇭 #67Top 25%
  2. #416Freshdesk1,321 freelancers · 🇵🇭 #237Top 31%
  3. #1,061Customer Satisfaction3,986 freelancers · 🇵🇭 #559Top 27%
  4. #1,726Zendesk5,908 freelancers · 🇵🇭 #964Top 29%
  5. #1,975English17,148 freelancers · 🇵🇭 #384Top 12%
  6. #2,929Online Chat Support11,527 freelancers · 🇵🇭 #1,865Top 25%
  7. #3,060Email Communication14,123 freelancers · 🇵🇭 #1,744Top 22%
  8. #3,712Email Support14,954 freelancers · 🇵🇭 #2,358Top 25%