Colin B.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I am an experienced Customer Manager with IT experience. I worked for over ten years in large-scale landscapes, taking ownership of distribution and monitoring of the available workforce and improving the value we deliver to customers in M365, Infrastructure and Digital Workspace environments. My skills include analytical thinking and creative problem-solving. I can apply customer service concepts to IT to improve the user experience for clients, employees, and administration. I have studied Agile Management and Lean practices and have an ITIL 4 certification.