Ricardo S.
AI-Enabled Operations Partner & Technical Executive Assistant
Portfolio: ricardo-sarcar.netlify.app Are you a founder or executive spending too much time managing operational friction and not enough time scaling your business? I fix that. I am not just an administrative assistant; I am an AI-enabled Operations Partner. With over 8 years of experience spanning executive support, technical recruiting, systems operations, and e-commerce, I specialize in turning chaos into structured, scalable infrastructure. I use modern workspace tools (Notion, Asana, Trainual) and AI (Claude, Gemini) to multiply your productivity. I don’t just manage your inbox; I build the SOPs, automate the workflows, and triage the data pipelines so you can focus entirely on high-level strategy. What I bring to your operations: - Executive Triage & Technical Support: Managing complex calendars, vendor negotiations, and technical onboarding pipelines across global teams. - Systems & Process Architecture: Building your company’s operating brain. If a workflow isn’t documented and automated in Notion, Asana, or Trainual, I’ll build the SOP for it. - AI-Driven Leverage: Using AI to draft executive summaries, synthesize meeting notes, and optimize operational data — saving you hours of manual review. Specific AI systems I can build for you: - SOP Capture & AI Skill Build: I document how your business actually runs and turn that into repeatable SOPs and reusable AI prompts so key tasks are done consistently. - Meeting-to-Action System: I set up a workflow that pulls action items from call transcripts and pushes them into your task manager or drafts follow-up emails. - Inbox Triage with Human Review: AI drafts replies and filters noise; I review before anything reaches you, keeping control in your hands. - Spreadsheet Dashboards: I turn messy data into clean, readable dashboards you’ll actually check. - Onboarding Builder: I automate the repetitive parts of client or employee onboarding — contracts, welcome emails, document routing. Recent Operational Wins: - Architected and deployed 40+ operational, onboarding, and technical policy modules within Trainual to build scalable company infrastructure. - Managed end-to-end technical recruiting lifecycles across multiple time zones, removing scheduling friction for engineering teams and accelerating time-to-hire. - Streamlined complex data pipelines and optimized Shopify product taxonomies to improve data accuracy and conversion rates. - Used AI daily for executive summaries, meeting action capture, and workflow documentation, reducing manual follow-up by hours per week. - Built a Gemini-assisted classification engine for a 13,000-SKU Shopify catalog, reducing manual sorting and improving feed accuracy. Availability & Time Zones: I am highly flexible and align my schedule with your standard business hours. I am fully equipped to work whatever shift your operations require across US Eastern, European, and APAC time zones, with the sole exception of US Pacific Time. Let’s eliminate the friction in your business. Invite me to your job, and let’s discuss how we can optimize your operations.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.4k
Billed in all: $5,786$5.8k
$1.5k in the last 6 months
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 16% in Product Listings
Ranked by MRR among everyone on Upwork with the skill.
- #49Knowledge Management183 freelancers · 🇲🇴 #1Top 27%🇲🇴#1 of 1
- #125Project Management Support644 freelancers · 🇲🇴 #1Top 19%🇲🇴#1 of 1
- #139Gemini717 freelancers · 🇲🇴 #1Top 19%🇲🇴#1 of 1
- #188IT Recruiting990 freelancers · 🇲🇴 #1Top 19%🇲🇴#1 of 1
- #435Notion2,323 freelancers · 🇲🇴 #1Top 19%🇲🇴#1 of 1
- #646Inventory Management3,087 freelancers · 🇲🇴 #1Top 21%🇲🇴#1 of 1
- #649Asana3,013 freelancers · 🇲🇴 #1Top 22%🇲🇴#1 of 1
- #661Process Improvement2,840 freelancers · 🇲🇴 #1Top 23%🇲🇴#1 of 1