Reo A.
RevOp & Business Operations Consultant | Process Design and SOPs
I help early-stage B2B startups fix broken operations and build systems that scale. What I do: Process design & SOPs — map current-state workflows, identify bottlenecks, build future-state processes and documentation Attribution & reporting — design normalized models that measure true performance rather than structural advantage Retention & churn analysis — define healthy customer lifecycles, flag at-risk accounts, propose onboarding models that reduce churn Cross-functional coordination — work between sales, operations, and engineering to translate business needs into technical specs CRM & workflow optimization — lead routing, tagging systems, response-time standards, data hygiene Track record: Built a normalized attribution model and retention framework for a fast-growing EdTech startup. Ranked #1 on the all-time sales leaderboard while designing the systems the team ran on.