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Chidera Jessica C.
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Chidera Jessica C.

Experienced Customer Service Professional

Top Tier Customer Service Professional here! 🙋🏽‍♀️ I enjoy working with people either as a member of a team or as one who manages the team. Customer service is more than just a job to me, it's really a way of life and it's quite visible in how we all interact. I stand out because of the level of seriousness I bring to any given job (plus a little bit of humor when needed) 😏 With years of "invaluable" work experience garnered, I've learned to be extremely accountable, initiative-driven, collaborative and highly organized, all the while never failing to deliver great customer service to a target audience. I know the value I bring to a company - a value I will always aim to increase by continuously developing my skills and growing professionally.

🇫🇷Champigny-sur-Marne, France$13/hr100% JSS5.00 (8)Since May 2016

Earnings and projects

MRR
$4.1k

Last 6 months ÷ 6

World#7,559 / 412k
🇫🇷Country#38 / 2,884
Revenue, last 30 days
$4k

Last 6 months: $25k

World#8,266 / 412k
🇫🇷Country#44 / 2,884
Total earnings
$252k

Billed in all: $259k

World#10,557 / 412k
🇫🇷Country#59 / 2,884
Per project
$25k

$8.3k in the last 6 months

World#4,059 / 412k
🇫🇷Country#19 / 2,884
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇫🇷Country#363 / 2,884
Projects in all
10

Across 15 contracts

27% fixed73% hourly
World#201,797 / 412k
🇫🇷Country#1,318 / 2,884

Earnings, last 30 days

$259k+$4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$254k$256k$258k$260kOct 8Oct 23Nov 7

Skill rankings: Top 0.50% in Virtual Assistance

Top 1% in 9 of 15 skills, ranked by MRR among everyone on Upwork with the skill.

  1. #4Interpersonal Skills470 freelancers · 🇫🇷 #1Top 0.85%
  2. #7Complaint Management355 freelancers · 🇫🇷 #1Top 2%
  3. #13Time Management1,763 freelancers · 🇫🇷 #1Top 0.74%
  4. #14Problem Resolution837 freelancers · 🇫🇷 #1Top 2%
  5. #41Phone Support5,089 freelancers · 🇫🇷 #1Top 0.81%
  6. #66Team Management3,136 freelancers · 🇫🇷 #1Top 2%
  7. #70Quality Assurance4,092 freelancers · 🇫🇷 #2Top 2%
  8. #72Zendesk5,908 freelancers · 🇫🇷 #1Top 1%