Chidera Jessica C.
Experienced Customer Service Professional
Top Tier Customer Service Professional here! 🙋🏽♀️ I enjoy working with people either as a member of a team or as one who manages the team. Customer service is more than just a job to me, it's really a way of life and it's quite visible in how we all interact. I stand out because of the level of seriousness I bring to any given job (plus a little bit of humor when needed) 😏 With years of "invaluable" work experience garnered, I've learned to be extremely accountable, initiative-driven, collaborative and highly organized, all the while never failing to deliver great customer service to a target audience. I know the value I bring to a company - a value I will always aim to increase by continuously developing my skills and growing professionally.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $25k
Billed in all: $258,748$259k
$8.3k in the last 6 months
Across 15 contracts
Earnings, last 30 days
Skill rankings: Top 0.50% in Virtual Assistance
Top 1% in 9 of 15 skills, ranked by MRR among everyone on Upwork with the skill.
- #4Interpersonal Skills470 freelancers · 🇫🇷 #1Top 0.85%🇫🇷#1 of 3
- #7Complaint Management355 freelancers · 🇫🇷 #1Top 2%🇫🇷#1 of 4
- #13Time Management1,763 freelancers · 🇫🇷 #1Top 0.74%🇫🇷#1 of 10
- #14Problem Resolution837 freelancers · 🇫🇷 #1Top 2%🇫🇷#1 of 5
- #41Phone Support5,089 freelancers · 🇫🇷 #1Top 0.81%🇫🇷#1 of 18
- #66Team Management3,136 freelancers · 🇫🇷 #1Top 2%🇫🇷#1 of 18
- #70Quality Assurance4,092 freelancers · 🇫🇷 #2Top 2%🇫🇷#2 of 14
- #72Zendesk5,908 freelancers · 🇫🇷 #1Top 1%🇫🇷#1 of 20