Cielo Ann A.

Most of my clients come to me when their systems feel disorganized, tasks start slipping through the cracks, or their funnels and operations need better structure. I step in to bring clarity, streamline workflows, and support execution. Hi, I’m Cielo—a CAPM-certified Associate Project Manager specializing in marketing systems, funnels, and automation. For over 9 years, I’ve helped online businesses streamline operations, build high-converting funnels, and implement systems that improve both user experience and revenue performance. I don’t just manage tasks—I build and optimize the systems that drive growth. Here’s how I typically support my clients: • Funnel building and optimization • Marketing automation and email campaigns • Project and team management • Content and website management • Launch and campaign coordination • Process improvement and workflow automation I’ve worked with startups, e-commerce brands, and digital businesses—many on long-term engagements—supporting everything from day-to-day operations to full-scale launches. Before freelancing, I spent 5 years in the BPO industry, where I progressed from frontline support to Quality Assurance Specialist, and eventually led a team of 18 handling chat and email support. This foundation shaped how I approach systems, communication, and team performance today. 🛠 Tools & Platforms Funnels, CRM & Marketing Automation GoHighLevel, ClickFunnels, Kajabi, Kartra, Ontraport, Klaviyo, ActiveCampaign, Mailchimp, AWeber, MailerLite CMS & Website Management WordPress (Elementor, Divi), Shopify, Wix, Amazon Store Builder Project & Team Management ClickUp, Asana, Trello, Basecamp, Slack, Kanban E-commerce & Operations Shopify, WooCommerce, ShipHero, Amazon Seller Central, Alibaba, Signifyd Customer Support & Communication Zendesk, Jira, LiveChat Inc., Gmail, ZohoMail Design & Content Creation Canva, Adobe Photoshop, Illustrator, Premiere Pro, InDesign, XD Analytics & Data Management Google Sheets, Excel