Kimberly J.

"Something that would have taken me 10+ hours to figure out, she did in two hours. She also provided a better course of action in place of my original plan. I will use Kimberly for all of my data projects. I highly recommend!" - Upwork client, 2020 I'm a Stanford-educated, Google-trained startup veteran with expertise in data analysis and user research. I help my clients tell stories with quantitative and qualitative research, allowing decision-makers make informed, data-driven choices. ### Areas of Expertise ### * Tableau * Google Data Studio * Google Sheets * Other data analysis (product analytics, open data sets, etc) * Survey writing * Survey input (SurveyMonkey, Typeform, Google Forms) * Survey analysis * User research * Combining qualitative and quantitative data ### Project Ideas ### == Data Exploration and Insights == If you have a data set like product usage data, customer feedback, finance information, customer retention, or anything else, I can help you uncover and communicate patterns. What are you wondering about your sales, marketing, or other datasets? == Writing Surveys and Analyzing Results == At Google, I was on the Survey consultancy team, where other researchers would bring their surveys to us to get feedback on how to word questions and analyze results. Over my career, I've analyzed millions of rows of quantitative feedback and thousands of open-ended responses. I have written and analyzed surveys to learn about product feedback, behavior patterns, job satisfaction, NPS, and more. == Dashboarding in Tableau, Data Studio, and more == I'm fluent in Tableau and Google Data Studio; I've also built dashboards in Looker, Salesforce, Metabase, Zendesk, and Google Sheets. If you have existing dashboards that need tweaking or overhauling, or you're looking to build something new, I can likely help you out. == Google Sheets Help == I'm a G Suite For Education Certified Trainer, meaning Google has certified me to teach others about Google Products like Spreadsheets. I find a lot of people need some help tweaking a spreadsheet, understanding a formula, making sheets talk to each other, or getting a particular view. If it can be solved in Google Spreadsheets, I can probably solve it. ### Brief Resume ### Education: Stanford University: B.S. in Symbolic Systems, 2009 Interdisciplinary program in human-computer interaction, psychology, and computer science. Work experience: Freelance consultant (working for technology startups in education, medicine, law) Since 2017 AltSchool, San Francisco CA: Product Success Lead 2013-2017 Google, Mountain View CA: User Experience Researcher 2010-2013 Aardvark, San Francisco CA: Social Search Quality Associate 2009-2010