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Mary Charmaine B.
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Mary Charmaine B.

Shopify VA/Customer Service Representative/Product Lister

I have 11 years of experience in customer service, with strong knowledge of Shopify and dropshipping e-commerce. I am experienced in using helpdesk platforms such as Gorgias, Re:amaze, and Commslayer to provide efficient customer support. I also have 4 years of experience in management, leading teams and improving daily operations. In addition, I am skilled in project and workflow management tools like Monday com, Base44 app, and Asana.

🇵🇭Las piñas City, Philippines$4/hr100% JSS4.86 (57)Since May 2016
GlobeUpwork

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#24,571 / 412k
🇵🇭Country#2,967 / 56.3k
Revenue, last 30 days
$1.7k

Last 6 months: $11k

World#24,906 / 412k
🇵🇭Country#3,507 / 56.3k
Total earnings
$109k
World#37,327 / 412k
🇵🇭Country#4,711 / 56.3k
Per project
$1.2k

$2.2k in the last 6 months

World#114,803 / 412k
🇵🇭Country#21,475 / 56.3k
Projects, last 6 months
5
0% fixed100% hourly
World#41,746 / 412k
🇵🇭Country#2,712 / 56.3k
Projects in all
93

Across 125 contracts

12% fixed88% hourly
World#30,519 / 412k
🇵🇭Country#1,893 / 56.3k

Earnings, last 30 days

$109k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$107k$108k$109k$110kOct 9Oct 24Nov 8

Skill rankings: Top 3% in Product Description worldwide

Ranked by MRR among everyone on Upwork with the skill.

  1. #45Answered Ticket446 freelancersTop 10%
  2. #62Product Description2,037 freelancersTop 3%
  3. #219Order Tracking2,668 freelancersTop 8%
  4. #371Cold Calling6,566 freelancersTop 6%
  5. #407Management Skills6,117 freelancersTop 7%
  6. #827Online Chat Support11,531 freelancersTop 7%
  7. #930Social Media Management20,042 freelancersTop 5%
  8. #1,040Email Support14,957 freelancersTop 7%