Geo M.
Sales Operations AI Agent Builder Systems Automations Funnels Expert
If you are a startup/SME owner who can't scale due to an over-engineered CRM/systems; lack of time to hire, train and manage teams; borderline in-the-reds and barely profiting; an underperforming, incompetent agents; and/or "don't know" how to sell, then you came to the right profile. I specialize in simplifying intricate systems, and handling/managing your sales and operations side so you can focus on improving your product/service to synergize and attain the ultimate goal. I've done this for so many years, improving/revamping systems is what I eat for breakfast and what I do in my sleep. The biggest advantage I have over other automatons experts is the successful years of sales experience, so I am sales first, operations second. Most, if not all automation experts only follow what you instruct, never (or cant be) proactive. These are the services I offer in order of needs: 1. Company name selection for domain purchasing via GoDaddy, and setting up professional email domains securing your brand through Google Workspace - Help choosing the right name that’s memorable, easy to type, and show credibility. - DNS set up via spf, dmarc, and dkim in preventing your emails being sent to spam. - Manage dns records in properly propagating and hosting your domain to proper website builders including 301 redirects, forwarding, and subdomain management. - Setting up your default web browser via Google Chrome creating bookmarks and opening up tabs on startup. 2. Assist in branding: building your website, logo design, color theory - Help achieve alluring above-the-fold hero sections, content structure, proper placement of CTA buttons, correct font size, color, spacing and style. - Assist in choosing the best logo to match your industry and target market, or help in generating a simple logo in Canva (.png files in colored transparent backgrounds, black, and white versions) - Guide you in adding the needed pages an sections for software account verification requirements such as privacy policy, terms and conditions, contact forms, etc. 3. Sales Ops Department Structure and Development: Systems, Funnels, Integrations and Automations - Selecting the best software based on your needs: CRM, Dialers, Mindmaps, Internal Communications, video conferencing, marketing platforms, live chat, etc. - Auditing current setup and systems - SOP and knowledge base creation via Notion - Compensation creation: wages and commission structure assistance - CRM to 3rd Party Software Automations and Integrations (Native or via Zapier, Make, or N8N) - Reports: Historical data and forecasting, metrics/KPIs, identifying reasonable sales goals 4. Setting up VOIP Dialers and 10DLC A2P Registration via Justcall, Aircall, Cloudtalk or Kixie 5. Sales Coaching - Current agent skillset assessment - Refresher courses for underperforming, veteran salespeople - Quality assessment: calls, demos, live chat, and email - Measurable, objective scorecard development - Owner/Founder support 6. Digital Marketing for Lead Generation - Website SEO - Social Media Marketing - Search Engine Marketing - Market Analysis - Client Profile - Customer Journey - Marketing Funnel - Marketing Calendar 7. Lead Generation for Cold Outreach - Purchasing shadow domains - Setting up accounts - Creating subdomains - Unlimited email warmup - Lead Scraping via Apollo/Instantly/Rocketreach/Lusha with BOOLEAN search filtering - Email Content: subject and body - Email Cadence: strategic intervals - Leads enrichment through Clay 8. Recruitment and Hiring - Aid in interview questions and stages - Creating sales-specific interview questions and how to answer 9. Sales Culture - Sales staffs’ mental health and wellness check-ins - Staff motivation for productivity and morale boosters - Acknowledge and rewards recognition program - Company culture assessment 10. Sales Management - Consistent monitoring of agents’ performance - Leadership and Management assessment - Radical Candor Leadership My track record: - Multi-awarded, record breaking salesman who sincerely cares for customers/clients. - Managed/trained over 1,000 agents and trainees. - Adept in sales psychology, adaptability and improvisation. - Over-exceeds goals provided, data-driven and goal-oriented. - Expert in video conference, calls, emails, live chat, and outreach sales including tonality, pitch, inflection and intonation. - Level C2 in English Mastery and proficiency. - Worked with 30+ clients in over 10 countries. - Values culture, respect and everyone's mental health. - Certified Digital Marketing Specialist, Search and Email Marketer.