Ma. Janet V.

Throughout my career, I have excelled in various roles, delivering impactful results and contributing to organisational success. As a Project Coordinator/ RTO Services Coordinator and HR Practitioner for Registered Training Organizations (RTOs), I facilitated the registration and accreditation processes, ensuring compliance with industry standards. By reviewing policies, developing Training and Assessment Strategies (TAS), and maintaining project alignment, I have supported RTOs in achieving their goals. Additionally, I provided ongoing support, conducted periodic reviews, and ensured updated documentation, collaborating with stakeholders to address their specific needs and maintain regulatory compliance. In my role as a Student Services Officer in an educational institution, I have demonstrated my dedication to student success. By delivering comprehensive assistance and guidance, I have helped students navigate educational and career paths effectively. Managing enrollment processes, maintaining accurate student records, and optimizing course availability, I have ensured a seamless experience for students. I have also implemented strategies to enhance student retention and success, organizing engagement activities and conducting regular check-ins. Additionally, I have effectively handled administrative tasks and ensured compliance with regulatory requirements. At The Body Shop (Philippines), as an HR Officer, I successfully managed workforce planning, recruitment, and personnel movement. By maintaining meticulous employee records and HR reports, I ensured adherence to policies and regulations. With a focus on employee relations, performance management, and training and development, I fostered a positive work culture and facilitated growth opportunities. Moreover, I oversaw timekeeping, payroll, and exit management processes, ensuring accuracy and efficiency. Similarly, during my tenure as an HR Officer at SM Retail (MCLG MGT. CORP- Philippines), I spearheaded the Manpower Planning and Recruitment function, ensuring streamlined employee selection. By managing personnel movement, records management, and HRIS administration, I maintained organizational efficiency. I implemented employee relations programs, monitored performance, and provided training and development support. Additionally, I handled timekeeping, payroll, and exit management processes with precision. In my role at Zesto Corporation (Philippines), I led nationwide hiring processes and maintained compliance with pre-employment requirements. By managing payroll activities for multiple branches, including the preparation of 13th-month pay and leave monitoring, I ensured timely and accurate compensation for employees. Coordinating with government agencies for employee benefits and reimbursements, I demonstrated my ability to handle administrative duties and maintain meticulous employee records. During my earlier HR Staff roles, I successfully managed payroll processes, leave monitoring, and employee record maintenance. By preparing vouchers for employee claims and benefits, handling HR correspondence, and conducting interviews and background investigations, I contributed to efficient HR operations and effective employee engagement. Lastly, as a Franchise Officer at Aqua Treatment Technology (Philippines), I oversaw the implementation of company policies and procedures across franchise branches. By monitoring branch performance, supporting franchise owners in sales strategy development, and handling customer complaints, I contributed to the success of the franchise network. In conclusion, my diverse experience and expertise in being a Virtual Support/ Business Coordinator, Human Resource Officer, and consultancy roles have equipped me with the skills and knowledge to deliver comprehensive support, ensure regulatory compliance, drive profitability, and foster a positive work culture. With a proven track record of success, I am committed to contributing to organizational growth and excellence.